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Ressenyes de The Works

http://www.theworks.co.uk

Inspiring and empowering customers to read, learn, create and play

Servei

3.2

548

105

448

1,275

valoracions de l'últim any

Mostrant 269,282 ressenyes

Alan cranwell

Verficada per Feefo

10 months ago

Què Alan cranwell va dir sobre The Works:

Disappointed

Rubbish I haven't received my order.

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Client de confiança

Verficada per Feefo

10 months ago

Never again

I have ordered twice from the works, the first time I was missing one of my items, second time I received completely the wrong order. Delivery takes far too long, Will never be ordering again.

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that about the issues that arose with your orders. We are working closely with our warehouse team to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Elizabeth Campbell

Verficada per Feefo

GBR

10 months ago

Què Elizabeth Campbell va dir sobre The Works:

The service, from ordering to receiving my order, was first class. Would recommend The Works to anyone looking for good value and good products

Christine Cowley

Verficada per Feefo

GBR

10 months ago

Què Christine Cowley va dir sobre The Works:

Would buy again

Lovely trainers and quick delivery

Client de confiança

Verficada per Feefo

10 months ago

One for all

Prompt service always quality products I always find my craft supplies books and gifts at the works

Client de confiança

Verficada per Feefo

10 months ago

Would use their online service again

Absolutely fine, was kept informed of when to expect deliver, had no problem ordering online

Client de confiança

Verficada per Feefo

10 months ago

Easy to use.

Website is really easy to use. You could argue that because you are using click and collect ,why not just go into the shop? I prefer the ease that it takes just to order online, and then just collect...

Llegeix més

Client de confiança

Verficada per Feefo

10 months ago

Puzzle time

Always get good service from them and quick delivery. Very good product with a wide choice of subjects

Sue Jones

Verficada per Feefo

GBR

10 months ago

Què Sue Jones va dir sobre The Works:

Disappointed this time

I've always been very happy with the service from the Works but was disappointed with my last order. It was not well packed and there were items missing. Customer Services did respond to my email and...

Llegeix més

Client de confiança

Verficada per Feefo

10 months ago

Quick easy order and delivery

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