easy to navigate website, great selection of products, sometimes too good a selection which usually means I purchase a few more than I should.
Great value for money.
Asking an extra £5 for shop collection is not very good service. I'm usually content to wait 5 or 6 days but very often I just won't buy or will go to another whisky retailer unless the offer on the...
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Asha
The Whisky Shop
1 year ago
Thank you for your feedback, and we're sorry for the confusion. Our standard Click & Collect service is free—orders placed during the week are sent to stores once weekly at no charge. The £5.99 fee only applies if you choose to upgrade to next-day delivery to the store.
Ressenyes sobre un producte
Asha
The Whisky Shop
1 year ago
We’re really pleased you enjoyed the whisky, and thank you for your honest review. Just to clarify, our standard shop collection is completely free. The £5.99 fee only applies for next-day delivery to store if selected. We completely understand your concerns around pricing—especially on special releases—and do our best to stay competitive while offering the best service possible. Your feedback is appreciated and helps us improve.
Data de la compra: 17/06/2025
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Paul Nightingale
Verficada per Feefo
Nottingham
1 year ago
Què Paul Nightingale va dir sobre The Whisky Shop:
Sorry to hear this. All items available on our website for home delivery should also be deliverable to your local store. I've reached out by email to investigate the issue and offer a resolution.
Ressenyes sobre un producte
Asha
The Whisky Shop
1 year ago
Sorry about the trouble. Website stock should be deliverable to your local store, so I’ve emailed you to look into what went wrong. If it was a technical issue, we’ll review your reward points or offer a voucher.
Data de la compra: 16/06/2025
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CJ
Christopher Jacewicz
Verficada per Feefo
Cheshunt, Herts
1 year ago
Què Christopher Jacewicz va dir sobre The Whisky Shop:
Always been excellent and a pleasure shopping with the whisky shop. Offer discounts, membership, discounts with memberships, discounts on points from previous orders and many other offers. They...
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
