Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de The Thinking Traveller | Opinions d'atenció al client per a | https://www.feefo.com/reviews/the-thinking-traveller Feefo

Client de confiança

Verficada per Feefo

6 years ago

Top class

Superb selection of Villas. Very approachable to deal with. Great local knowledge and in house cook was superb. Garden and ambience at villa was wonderful and very relaxing experience

Ressenyes sobre un producte

Data de la compra: 01/06/2019

0

TL

Tobias Lenz

Verficada per Feefo

6 years ago

Què Tobias Lenz va dir sobre The Thinking Traveller:

Keine Probleme, alles reibungslos abgewickelt.

Ressenyes sobre un producte

Data de la compra: 01/06/2019

0

Client de confiança

Verficada per Feefo

6 years ago

Best Booking Agent I've Used

This was the 2nd time I have used thinking traveller and the team were fantastic to work with. Nothing was too much trouble, they were on hand when I needed them, even fixing a booking error I made...

Llegeix més

Ressenyes sobre un producte

Data de la compra: 09/06/2019

0

Client de confiança

Verficada per Feefo

6 years ago

Casa Agave is just wonderful!

It is great to be looked after so well - from moment of booking to leaving the villa!

Ressenyes sobre un producte

Data de la compra: 01/06/2019

0

RH

Rene Held

Verficada per Feefo

6 years ago

Què Rene Held va dir sobre The Thinking Traveller:

Wunderschöner Urlaub

Ein perfekt organisierter Aufenthalt in einem ganz außergewöhnlichen Habitat. Absolut empfehlenswert und für uns definitiv nicht das letzte Mal...

Ressenyes sobre un producte

Data de la compra: 08/06/2019

0

Client de confiança

Verficada per Feefo

6 years ago

The house was 100% as expected and the local contact was very effective

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely feedback, we will pass on your feedback to our local team who will be delighted to hear you kind words!

Ressenyes sobre un producte

Data de la compra: 05/06/2019

0

Client de confiança

Verficada per Feefo

6 years ago

Very knowledgeable and helpful staff

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you for your wonderful feedback!

Ressenyes sobre un producte

Data de la compra: 08/06/2019

0

MM

Marlio Martins

Verficada per Feefo

6 years ago

Què Marlio Martins va dir sobre The Thinking Traveller:

5 stars to Marea but 3 to Il Cappero based on the lack of transparency about the fact that the air conditioners in the living and dining room do not work and make it impossible to use that area of...

Llegeix més

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Whilst I am pleased to hear that you enjoyed your time at Marea, I am really sorry to hear about the issues with the air conditioning in the living and dining rooms during your stay at Il Cappero. Having spoken with our local team, I am pleased to hear that the units concerned were repaired two days into your stay and are now working properly, however we are sorry that these issues had a negative impact on your stay.

MM

Marlio Martins

6 years ago

Eve, I regret to say that you’re getting inaccurate information from the local team. While a technician went to the house to work on the units, the problem was not solved during my entire stay. I'd bet that you’ll get more complaints from clients in the upcoming hot summer days.

Ressenyes sobre un producte

Data de la compra: 08/06/2019

0

RK

Roger Kirby

Verficada per Feefo

Millbrook

6 years ago

Què Roger Kirby va dir sobre The Thinking Traveller:

Property & Local Support 1st Rate; Central Office Irksome

The Eastern Sicilian Villa and staff excellent. Local TTT support by Barbara Meli exceptional, almost heroic in addressing an emergency. Central office officious and left doubts about its actual...

Llegeix més

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

We are all really pleased to hear that you enjoyed your time in Sicily with us and that Barbara was on hand to ensure everything ran smoothly during your stay. I am however sorry to hear that you were disappointed following your interactions with our London office. This certainly does not sound in line with the service we pride ourselves on. Due to extraordinary circumstances and movements, I can see you were in contact with an unusually large number of people for which we apologise. The €30 cook booking fee was introduced some years ago throughout our portfolio in an effort to minimise last-minute cancellation, however, this is certainly something we will be reviewing. Thank you for taking the time to send over your feedback.

RK

Roger Kirby

6 years ago

the 30 E fee cd achieve the non-cancellation objective simply by making it refundable if cook not cancelled

Ressenyes sobre un producte

Data de la compra: 08/06/2019

0

Client de confiança

Verficada per Feefo

6 years ago

Everything well organised thanks.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

We are glad to be of service and look forward to welcoming you back to The Thinking Traveller in the near future!

Ressenyes sobre un producte

Data de la compra: 08/06/2019

0

Ressenyes de The Thinking Traveller

Villa EliaMés ressenyes d’aquest producte (7)Veure la pàgina del producteGreat ambience, superb in house cooks, very relaxing, super pool. Good experience

AcquamarinaMés ressenyes d’aquest producte (9)Veure la pàgina del producteA unique place ideally situated over a factually private beach. Consistent interior design with semblances of fox and hound style. Natural shadow directly around the villa providing a very pleasant...Llegeix més

Casina EliaMés ressenyes d’aquest producte (5)Veure la pàgina del producteGreat villa - had a few issues, the fridge leaked and there was electrical issues but the local support was there straight away to fix it.

Casa AgaveMés ressenyes d’aquest producte (6)Veure la pàgina del producteWe spent two fantastic weeks at Casa Agave, early June 2019. The villa is very well equipped, we enjoy cooking and the kitchen was great, excellent choice of pots and pans! The garden is excellently...Llegeix més

Trullo Terra DolceMés ressenyes d’aquest producte (9)Veure la pàgina del producteAbsolut einzigartig! Immer wieder.

The Thinking Traveller - Corsica - A TorraMés ressenyes d’aquest producte (1)Veure la pàgina del productethe house was exactly as advertised on the website, so our expectations were fully met.

The Thinking Traveller - Sicily - SighilliMés ressenyes d’aquest producte (2)Veure la pàgina del producteStunning location - never tired of the view. Loved the different seating areas outside so plenty of personal space if needed.

MareaMés ressenyes d’aquest producte (3)Veure la pàgina del producteFantastic house, well equipped, amazing location

Il CapperoMés ressenyes d’aquest producte (5)Veure la pàgina del producteThinking Traveler wasn’t transparent about the fact that the air conditioners in the living and dining room don’t work, which makes it impossible to stay in that area during the day even with windows...Llegeix més

The Thinking Traveller - Sicily - Masseria GargalloMés ressenyes d’aquest producte (4)Veure la pàgina del producteSee prior comment re Customer Experience

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?