I ordered my SUP Sunday evening and although I was promised next day delivery, I'm still waiting for it to arrive and it's now Tuesday evening
Tony
The SUP Company
9 years ago
Richard, Thank you for taking the time to leave us feedback. Very disappointed to hear that your order has not arrived on time. Your order was dispatched on Monday 5th December (the first working day after your order was received) on a next day service as promised with our couriers Interlink Express. You should have received an email and SMS notifcation of this. We have just checked Interlink Express's shipping review and can see that for no clear reason your parcel has been held by them and is scheduled for delivery on Wednesday 7th December.
We will contact Interlink Express first thing on Wednesday morning (tomorrow) for an explanation as to why this delay has occured and contact you directly with this information. Please accept our apologies for this delay and the short comings of Interlink Express.
Kind regards,
Tony and The SUP Co team
Ressenyes sobre un producte
Data de la compra: 04/12/2016
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TC
Trusted Customer
Verficada per Feefo
Tel Aviv, Israel
9 years ago
Què Trusted Customer va dir sobre The SUP Company:
First it is fun and easy web shop. The person that was helping me with my items was so nice and helpful(Tony). it is 100% safe store to buy from, i recommend with all my heart
Data de la compra: 17/11/2016
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Trusted Customer
Verficada per Feefo
Portugal
9 years ago
Què Trusted Customer va dir sobre The SUP Company:
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
We will contact Interlink Express first thing on Wednesday morning (tomorrow) for an explanation as to why this delay has occured and contact you directly with this information. Please accept our apologies for this delay and the short comings of Interlink Express.
Kind regards,
Tony and The SUP Co team