Paid extra for delivery in 1-2 days and this did not happen. Items arrived after 5 days meaning they didn’t arrive in time to be given as a present.
When I contacted the company there was no offer...
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Customer Service Team
The Present Finder
7 years ago
Thank you for your feedback.
I'm sorry that you are unhappy with the delivery time for your order.
I can see that we despatched your order within 2 days of the order being placed.
At this time of year, Royal Mail are very busy and it would seem as though your order was delayed in the postal system.
I'm very sorry that we didn't respond to your e-mail and can confirm that this will be looked into today for you.
Data de la compra: 15/12/2018
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Trusted Customer
Verficada per Feefo
7 years ago
Què Trusted Customer va dir sobre The Present Finder:
Was initially really pleased with this purchase as a Christmas present. Quality product and speedy delivery. Unfortunately, a few days after my purchase the item was advertised with £10 off. This...
Llegeix més
Customer Service Team
The Present Finder
7 years ago
Thank you for your review and feedback.
I'm sorry that you are unhappy that the item price was reduced after you had purchased your item.
Unfortunately this sort of thing always happens around Christmas time, by all sorts of companies.
I can see that you are happy with the item itself.
If you would like to return the item and have a refund, please can you contact us directly.
Ressenyes sobre un producte
Data de la compra: 13/12/2018
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Trusted Customer
Verficada per Feefo
7 years ago
Què Trusted Customer va dir sobre The Present Finder:
Placed an order back on 22/11/18 and was given only two options for delivery. I paid £4.99 to have the order delivered within 1-2 working days as I needed it before 1/12/18. It didn’t arrive and when...
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Customer Service Team
The Present Finder
7 years ago
Thank you for your feedback.
I'm very sorry that you are unhappy with our service. Sadly things do go missing in transit occasionally and we have to allow a time period for this to be delivered before we can issue a replacement, but I can confirm that your order was despatched from us the day after the order was placed. I'm glad that you have now received your replacement.
Again I offer my sincerest apologies for the disappointment caused.
All the presents I bought from the site were interesting and they were delivered very quickly! However one thing I would say is that a couple of the presents may have been damaged during the process...
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Ressenyes sobre un producte
Data de la compra: 13/12/2018
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Trusted Customer
Verficada per Feefo
7 years ago
Què Trusted Customer va dir sobre The Present Finder:
Excellent
Ressenyes sobre un producte
Data de la compra: 12/12/2018
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Client de confiança
Verficada per Feefo
7 years ago
Absolute fab service - highly recommended. Will use again
Ressenyes sobre un producte
Data de la compra: 09/12/2018
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Client de confiança
Verficada per Feefo
7 years ago
Brilliant ideas, first class products and total satisfaction.
Prompt delivery and an excellent service all round.
SO pleased I found them,
Ressenyes sobre un producte
Data de la compra: 10/12/2018
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Trusted Customer
Verficada per Feefo
7 years ago
Què Trusted Customer va dir sobre The Present Finder:
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
