Ordered a Christmas gift on the 13th December. It took over a week to arrive and in the end was late for Xmas due to the item going to my closed work address. I asked to change the delivery of the...
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Customer Service Team
The Present Finder
6 years ago
Thank you for your review. I'm sorry that your order arrived later than expected and that you had some trouble changing the delivery address. I have passed your valued feedback on to our Products Team who manage our relationship with the supplier. Apologies for the inconvenience caused.
Ressenyes sobre un producte
Data de la compra: 13/12/2019
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TC
Trusted Customer
Verficada per Feefo
Auckland
6 years ago
Què Trusted Customer va dir sobre The Present Finder:
Really disappointed thar an item listed as available in the website was actually out of stock. No offer of another product and had to order from elsewhere and pay postage again.
Plus lost money on...
Llegeix més
Customer Service Team
The Present Finder
6 years ago
I'm really sorry that we were unable to supply a product you ordered. Unfortunately, our stock was incorrect as a result on an undetected system issue. I appreciate how disappointing it must have been to be let down in this way. Apologies for the inconvenience caused.
I was pleasantly surprised to receive the personalised gift items I bought on the 13th night, a few days later. Deadline for personalised items was December 12 which I missed. So I had resigned...
Great service as always. Always good communication through emails to keep you updated with your order. Love the different choice of gifts and they are a great quality.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
