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Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de The Edinburgh Address | Opinions d'atenció al client per a | https://www.feefo.com/reviews/the-edinburgh-address Feefo

Mostrant 605 ressenyes

Client de confiança

1 year ago

Data de la compra: 25/03/2023

Very helpful from booking to arrival, and in returning some lost property.

Daisy

The Edinburgh Address

1 year ago

Thank you for your 5 star review. It is greatly appreciated.

Ressenyes sobre un producte

Client de confiança

1 year ago

Data de la compra: 07/05/2023

Perfect weekend in Edinburgh

Excellent service from The Edinburgh Address, easy to book and great communication from start to finish. Would definitely recommended.

Daisy

The Edinburgh Address

1 year ago

Thank you so much for taking the time to leave us a 5 star review. It is greatly appreciated.

Ressenyes sobre un producte

Client de confiança

1 year ago

Data de la compra: 29/03/2023

Always excellent

Always good quality accomodation, excellent location, well prepared, oasis for rest

Daisy

The Edinburgh Address

1 year ago

Many thanks for taking the time to leave us a 5-star review, we truly do appreciate it.

Ressenyes sobre un producte

Irene Dickson

San Diego, CA

2 years ago

Data de la compra: 06/02/2023

Què Irene Dickson va dir sobre The Edinburgh Address:

Lovely flat in excellent location

Spacious accommodation in great location

Ressenyes sobre un producte

Pamela Lambourne

2 years ago

Data de la compra: 03/02/2023

Què Pamela Lambourne va dir sobre The Edinburgh Address:

Lovely accommodation in Edinburgh

The cottage was in a wonderful historic Edinburgh location. It is spacious and well equiped. It is within easy walking distance to most the famous areas and especially to the shops of The Haymarket...

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Ressenyes sobre un producte

Susan Saul

Aberdeen

2 years ago

Data de la compra: 18/05/2023

Què Susan Saul va dir sobre The Edinburgh Address:

Booking process was simple but involves a third party.

The process of booking the apartment was simple but having to go through a third party for the guest information and security deposit (which I felt was excessive) was tiresome.

Siobhan

The Edinburgh Address

2 years ago

Hi, Thank you so much for booking with us and for taking the time to leave us a review. I do apologise that you found our vetting process to be tiresome, unfortunately we are required to vet our guests and cannot neglect our duties as hosts. The most secure way to collect this information is by using a company who specialises in the processing of sensitive data and insurance. I hope you can understand our reasoning here. Warm regards, Daisy

Ressenyes sobre un producte

Client de confiança

2 years ago

Data de la compra: 15/12/2022

The booking process went well and our telephone discussions were very pleasant. However it would have helped if evidence of ID (if this is really necessary) had been requested at the time of the...

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Siobhan

The Edinburgh Address

2 years ago

Thanks for your positive review. We appreciate the feedback and will look to ask for ID upon booking in the future.

Ressenyes sobre un producte

Ralph Bain

2 years ago

Data de la compra: 27/03/2023

Què Ralph Bain va dir sobre The Edinburgh Address:

The accommodation is overall excellent

Siobhan

The Edinburgh Address

2 years ago

Thanks for your 5-star review Ralph

Ressenyes sobre un producte

Client de confiança

2 years ago

Data de la compra: 25/01/2023

This was our second stay at this lovely apartment. It is clean, comfortably outfitted, and very convenient. From the beautiful bouquet on the table at arrival, to the owner painted art on the walls,...

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Siobhan

The Edinburgh Address

2 years ago

Thank you so much for your kind review. We really are glad you enjoyed your second stay here as much as you did your first! All the best, Daisy

Ressenyes sobre un producte

Client de confiança

2 years ago

Data de la compra: 30/01/2023

Mehr Schein als Sein

Buchungsablauf zufriedenstellend, allerdings hohe Stornokosten (falls notwendig).

Siobhan

The Edinburgh Address

2 years ago

Vielen Dank für Ihre Bewertung. Unsere Stornierungskosten sind so festgelegt, dass wir keine Buchungen verpassen. Sie können sehen, dass Sie, wenn Sie lange genug vor Ihrer Ankunft stornieren, eine vollständige Rückerstattung erhalten und dass wir nur dann eine Gebühr erheben, wenn Sie innerhalb von 4 Wochen stornieren und wir keine andere Buchung finden können, um Ihre Daten zu füllen.

Ressenyes sobre un producte

Siobhan

The Edinburgh Address

2 years ago

Ihr Feedback wird sehr geschätzt. Wir haben keine Kontrolle über die Parkmöglichkeiten in Edinburgh, bieten jedoch Parkmöglichkeiten, die Sie in anderen zentral gelegenen Apartments nicht finden werden. Bitte entschuldigen Sie, dass die Reinigung nicht Ihren oder unseren Standards entsprach, wenn Bereiche der Wohnung nicht ordnungsgemäß gereinigt wurden, wie Sie es beschrieben haben. Wir werden diese Angelegenheit auf jeden Fall prüfen und korrigieren. Wir werden auch versuchen, die Anweisungen für den Fernseher und den Kamin für zukünftige Buchungen zu skizzieren. Danke.

No heu rebut cap invitació a les ressenyes?

Quant a The Edinburgh Address

A hand picked collection of self catering properties - including luxurious and unique - in Edinburgh, Scotland

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0131 202 1188

International House, 38 Thistle Street, Edinburgh, Midlothian, EH21EN, United Kingdom

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Com es recullen les ressenyes de Feefo?

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Com verifiquem les ressenyes?

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