Tenon Tours creates personalized trips that connect you to the best of Europe.
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valoracions de l'últim any
Mostrant 762 ressenyes
KA
Kathleen
Verficada per Feefo
6 years ago
Què Kathleen va dir sobre Tenon Tours:
I haven't heard anything from them since I told them back in May that we wanted to rebook the trip. I would really like to know that they are working on it, have it set up, etc. - I have flights I...
Llegeix més
Elizabeth
Tenon Tours
6 years ago
Hi Kathleen,
Thank you for your review. We are sorry that you have been waiting for a response from our team regarding your upcoming trip. We have checked your booking records and see that your By-Your-Side Service℠ TEAM member reached out earlier this month to discuss your travel plans.
If you have further questions or concerns, please do not hesitate to reach your BYSS member directly. You may also contact us at travel@tenontours.com or 1.855.468.3666.
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JO
Joshua
Verficada per Feefo
East Lansing, MI
6 years ago
Què Joshua va dir sobre Tenon Tours:
Tenon has your back!
When the pandemic struck, Tenon's Courtney Michel helped us move our Ireland trip back one year without additional charges. Very helpful during what was a dificult time for all of us.
Elizabeth
Tenon Tours
5 years ago
We're happy that Courtney was able to help adjust your travel plans, Joshua. Thank you for sharing your experience and we look forward to traveling with you soon!
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BR
Bridget
Verficada per Feefo
6 years ago
Què Bridget va dir sobre Tenon Tours:
Not sure how I feel since COVID postponement, services not fully received
I didn't get a lot of support regarding flights even though that was indicated as available. Also, I am nervous about what sort of service we'll get regarding site visits while in Ireland - are we on...
Llegeix més
Elizabeth
Tenon Tours
6 years ago
Thank you for your review of Tenon Tours. We do offer assistance when booking flights, however, there are security measures in place that do not allow our team to manage independently-booked flights. I apologize if this caused any frustration and hope that you were able to sort your flight arrangements. Your By-Your-Side Service℠ TEAM member will be in touch with you to discuss any new time arrangements, if necessary.
We know this is an uncertain time for many, and we want you to know that we are diligently working with all our partners to learn the new process for when international travel resumes. Your By-Your-Side Service℠ TEAM member will be in direct contact with you to discuss any and all safety precautions to prepare you for a safe and fun trip to Ireland.
Please know that we want you to feel comfortable, safe and excited for your upcoming trip. If you have any further questions or concerns, please contact your By-Your-Side Service℠ TEAM member directly or email travel@tenontours.com.
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DA
David
Verficada per Feefo
6 years ago
Què David va dir sobre Tenon Tours:
Hoping for Next Year
When we were unable to take our scheduled trip because of Covid, they managed all of the notifications necessary. Now we are hoping for next year.
Elizabeth
Tenon Tours
5 years ago
Thank you for your review, David! We are sorry that you weren't able to travel as planned, but we hope that we will be able to make your travel dreams a reality next year.
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PL
Patricia L.
Verficada per Feefo
6 years ago
Què Patricia L. va dir sobre Tenon Tours:
Excellent Customer Service
The customer service has been excellent. No matter what changes or how many changes are made it is always met with kindness and professionalism. Nice Job Girls!!
Elizabeth
Tenon Tours
5 years ago
Patricia, we're so glad that you had a positive experience with our team. Thank you for sharing!
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Client de confiança
Verficada per Feefo
6 years ago
Excellent customer service
Christine and Natasha (and the operations team) have gone above and beyond in trying to reschedule our 12-day honeymoon to Scotland/Ireland not once but twice since our initial booking in 2019 due...
Llegeix més
Elizabeth
Tenon Tours
5 years ago
Thank you so much for your feedback. We are truly sorry that your honeymoon had to be rescheduled but we are looking forward to planning a perfect trip for you!
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SH
Sharon
Verficada per Feefo
Montana
6 years ago
Què Sharon va dir sobre Tenon Tours:
Compassionate and professional care
Tenon did an absolutely tremendous job detailing an itinerary that fit our pace. The accommodations were all outstanding!! We loved using them, had to postpone our 2nd trip due to Covid and will...
Llegeix més
Elizabeth
Tenon Tours
5 years ago
Thank you for such a great review, Sharon. We're always happy to hear from our repeat travelers. We are sorry that your trip was canceled but look forward to having you travel with us again soon.
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CH
Charles
Verficada per Feefo
6 years ago
Què Charles va dir sobre Tenon Tours:
they were very helpful in rescheduling our trip - due to the Covid 19 sitiuation, we were not able to take our trip at this time
Elizabeth
Tenon Tours
5 years ago
Charles, thank you for your review. We are sorry that you weren't able to travel but are looking forward to planning your rescheduled trip of a lifetime. It will be worth it!
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JE
Jeffrey
Verficada per Feefo
6 years ago
Què Jeffrey va dir sobre Tenon Tours:
The people there are awesome and have great customer service skills.
Elizabeth
Tenon Tours
5 years ago
That is great to hear, Jeffrey! Thank you for sharing your feedback with us.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
