Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Tailor Made Rail | Opinions d'atenció al client per a | https://www.feefo.com/reviews/tailor-made-rail Feefo

Mostrant 998 ressenyes

Trusted Customer

London

9 years ago

Data de la compra: 04/07/2016

Què Trusted Customer va dir sobre Tailor Made Rail:

Upgrade not worth the money

The upgrade to 1st class tickets was not worth the money. We were not informed that we needed business class tickets to get priority boarding to Eurostar. The 'food' we told were included was a dry...

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Emily

Tailor Made Rail

9 years ago

Dear Steve,

Thank you for your feedback. My colleague Simon has been in touch with you directly so that we can address these issues.

Best regards,

Emily Morrison

Tailor Made Rail Ltd

Ressenyes sobre un producte

Trusted Customer

Devon

9 years ago

Data de la compra: 19/06/2016

Què Trusted Customer va dir sobre Tailor Made Rail:

Efficient and Organised

Tailor Made Rail were excellent prior to our departure and the planning and organisation was exemplary. Everything during our two week holiday went smoothly, thanks to their efficiency. We would not...

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Ressenyes sobre un producte

Trusted Customer

Kent

9 years ago

Data de la compra: 19/06/2016

Què Trusted Customer va dir sobre Tailor Made Rail:

Excellent service, knowledgeable staff, very good value.

Excellent well planned trip with very good support from tmr staff, especially Simon Hodge. Flights, hotels, trains all brilliant. We were two couples travelling together and we could not fault the...

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Simon

Tailor Made Rail

9 years ago

Hi Sue,

Thank you for your excellent feedback and I'm glad that the trip went well. We look forward to helping you with your next holiday by rail.

Kind regards,

Simon

Ressenyes sobre un producte

Trusted Customer

Surbiton, Surrey.

9 years ago

Data de la compra: 20/06/2016

Què Trusted Customer va dir sobre Tailor Made Rail:

Fantastic Experience By Rail To Italy From London.

We had an enjoyable time travelling by train instead of travelling usually by air.The entire travel arrangements were planned well by TMR and all the bookings were well managed.The instructions were...

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Ressenyes sobre un producte

Trusted Customer

Doncaster, South Yorkshire

9 years ago

Data de la compra: 19/06/2016

Què Trusted Customer va dir sobre Tailor Made Rail:

Fantastic Company, Fantastic Holiday ! One of the best holidays we have been on.

What can I say, what a wonderful honeymoon. This is the first time I've done a long train journey in Europe and WOW it was fantastic. Everything was perfect, from the notes left on our Travel...

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Simon

Tailor Made Rail

9 years ago

Dear Donna,

Thank you so much for your kind words and I'm glad that everything went so well on your honeymoon.

We look forward to hearing from you in future to arrange your next holiday by rail.

Kind regards,

Simon

Ressenyes sobre un producte

Trusted Customer

Suffolk

9 years ago

Data de la compra: 16/06/2016

Què Trusted Customer va dir sobre Tailor Made Rail:

First class service, highly recommended

A brilliant tailor made rail holiday visiting 7 destinations. All went very smoothly, the info provide by TMR of getting around rail stations and geetting from station to hotel is first class. This...

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Ressenyes sobre un producte

Client de confiança

9 years ago

Data de la compra: 29/04/2016

A spectacular holiday in the Alps.

We used Tailor Made Rail for a holiday titled Across the Spine of the Alps, a complicated itinerary suggested by them. It was an excellent holiday, the hotels being of a good standard and the travel...

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Ressenyes sobre un producte

Trusted Customer

Norfolk

9 years ago

Data de la compra: 05/01/2016

Què Trusted Customer va dir sobre Tailor Made Rail:

Good knowledge of their products.

Generally good communication and queries answered promptly by email or phone. Itinerary came with very helpful maps, separated tickets /vouchers for hotels, trains and pick-ups. Good knowledge of the...

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Ressenyes sobre un producte

Client de confiança

9 years ago

Data de la compra: 05/01/2016

Tailor made to perfection

Every detail was thought of and included to make our holiday more enjoyable. Very well organised and we will definite use this company again

Emily

Tailor Made Rail

9 years ago

Dear Ian,

Thank you for your great feedback. We look forward to helping you plan your next holiday by rail!

Ressenyes sobre un producte

Trusted Customer

9 years ago

Data de la compra: 21/06/2016

Què Trusted Customer va dir sobre Tailor Made Rail:

Excellent advice and clear directions of the journey meant a trouble free trip.

The staff were extremely helpful when I first phoned to make an enquiry and not phased when asked about retuning by plane to give us another half day in Berlin. I would certainly recommend them to...

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Simon

Tailor Made Rail

9 years ago

Dear Angela,

Thank you for your excellent feedback and I'm glad that the trip was a success.

We look forward to assisting with your next holiday by rail.

Kind regards,

Simon

Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a Tailor Made Rail

Hassle-free holidays for the independent traveller. Choose where, when and for how long you want to go and let us put together the perfect tailor made itinerary by train.

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020 3322 7741

Argyle House, 29-, London, Greater London, NW1 2SD, United Kingdom

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Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Què són els Trusted Service Awards

Per què confiar en les ressenyes de Feefo?

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Ressenyes de Tailor Made Rail

Berlin City Break by RailMés ressenyes d’aquest producte (28)Veure la pàgina del producteHotel was good and well placed in the middle of Berlin

Vienna to TriesteMés ressenyes d’aquest producte (14)Veure la pàgina del producteThe trip to Lake Bled was a highlight of the holiday. The hotel upgraded us and the view from the rooms was amazing.

Venice and FlorenceMés ressenyes d’aquest producte (15)Veure la pàgina del producteBoth the hotels provided good service. In Venice, Bauer 11 Palazzo upgraded us to a luxury room.The management also treated us to Champagne in honour of a special Birthday .The hotel has an ideal...Read all

Italian HoneymoonMés ressenyes d’aquest producte (1)Veure la pàgina del productePerfect Honeymoon ! So pleased we decided to do something different and chose Tailor Made Rail to travel with.

Vienna to TriesteMés ressenyes d’aquest producte (14)Veure la pàgina del producte

Across the Spine of the AlpsMés ressenyes d’aquest producte (9)Veure la pàgina del producte

Venice HolidayMés ressenyes d’aquest producte (101)Veure la pàgina del producteThe Orient Express lived up to expectations, even when there was a hitch with the coach transfer, all staff went out of their way to make up for this. The other train journeys through Italy and...Read all

Cologne and Berlin HolidayMés ressenyes d’aquest producte (101)Veure la pàgina del producteA very enjoyable experience

Berlin City Break by RailMés ressenyes d’aquest producte (28)Veure la pàgina del producteDetailed instructions for each stage of the journey made travelling to an unknown destination a real pleasure. The hotel was in an excellent location and the staff were extremely helpful.

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?