The service is excellent and signing up could not have been easier.
3
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NW
nic Williment
Verificada per Switchcraft
6 years ago
Què nic Williment va dir sobre Switchcraft:
Easy to use
2
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SB
Sylvia Bradbury
Verificada per Switchcraft
6 years ago
Què Sylvia Bradbury va dir sobre Switchcraft:
yes I would recommend them
2
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Client de confiança
Verificada per Switchcraft
6 years ago
Easy and clear presentation
2
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SC
Sylvester Coomber
Verificada per Switchcraft
6 years ago
Què Sylvester Coomber va dir sobre Switchcraft:
Dead easy switch, Awaiting events
1
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Client de confiança
Verificada per Switchcraft
6 years ago
Switchcraft cares about existing and prospective customers
Outstanding and spot on assistance and ongoing support!!!
2
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Client de confiança
Verificada per Switchcraft
6 years ago
EASY TO SWITCH AND CHEAPER GAS AND ELECTRIC
OF COURSE ,SO EASY TO SWITCH
2
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Client de confiança
Verificada per Switchcraft
6 years ago
Easy to input the information required and very impressive to see the details of the new deal against the old one.
2
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RH
Richard Harris
Verificada per Switchcraft
Painswick
6 years ago
Què Richard Harris va dir sobre Switchcraft:
Not everyone has a mobile telephone number!!!!
I was driven to distraction when I could not confirm details. It transpired I HAD TO PUT IN A MOBILE PHONE NO. and I don't have one. Fortunately my wife came home and I have used hers. My Landline...
Llegeix més
Petar Lekarski
Switchcraft
6 years ago
Hi Richard,
Thanks for using Switchcraft and for taking the time to leave us a review.
I’m sorry about the issue you had signing up. We ask for a mobile number as this is required by the energy suppliers we work with in order to process a switch.
We can add a landline number to your account separately and pass it on to your new supplier. We’ve now been in touch to arrange this.
If there's anything else we can help with, please do get in touch.
Best wishes,
Petar
RH
Richard Harris
6 years ago
Thankyou for your quick response but I really do think other older users like myself will meet my problem! I do think your procedures need to be a teeny weeny bit more user friendly by the simple expedient of being able to use a landline number or a mobile (or both). I was really stuck trying to understand why I could not complete the initial sign-on procedure.
Having said that, I do look forward to not having to review my energy plans each year. I hadn't, in fact, realised that EDF had made a big increase in my monthly payments a couple of months ago!
2
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IW
Ian Michael Warin
Verificada per Switchcraft
6 years ago
Què Ian Michael Warin va dir sobre Switchcraft:
Do not give enough detail, particularly with regards to cancelling existing arrangements, such as direct debits
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.