Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Suttons | Opinions d'atenció al client per a | https://www.feefo.com/reviews/suttons Feefo

LF

Lucy Fairweather

3 years ago

Data de la compra: 27/10/2021

Què Lucy Fairweather va dir sobre Suttons:

Good value

It said dispatch in 72 hours but was more like two weeks. There’s no way of tracking this without ringing up

Megan

Suttons

3 years ago

Thank you for your review, your feedback is truly appreciated. We apologise for the slight delay in dispatching your parcel but we can see your order was delivered to you 8 days after the order was placed. Again thank you for taking the time to leave your review.

Ressenyes sobre un producte

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CB

Caroline Benge

3 years ago

Data de la compra: 17/10/2021

Què Caroline Benge va dir sobre Suttons:

I love their products

Always a quick and helpful service and I love their products thank you ☺️

Megan

Suttons

3 years ago

Thank you for your 5 star review, we are so pleased to read you love our products and are happy with the service you have received. Your comments are really appreciated.

Ressenyes sobre un producte

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JE

Jill Edwards

3 years ago

Data de la compra: 08/10/2021

Què Jill Edwards va dir sobre Suttons:

Excellent

Good quality plants well packaged.

Megan

Suttons

3 years ago

Thank you for your 5 star review, we are so pleased to hear you are happy with our service and quality of your plants.

Ressenyes sobre un producte

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JS

Janet Sharples

3 years ago

Data de la compra: 25/10/2021

Què Janet Sharples va dir sobre Suttons:

I was really disappointed to have put in my order and paid for delivery and the next minute I get a code for free delivery.

Megan

Suttons

3 years ago

We apologise for any disappointment caused by this, our offers and discounts are sent out on a regular basis and we can only apologise for the unfortunate timing of this one. Thank you for taking the time to leave a review, your feedback is valued.

Ressenyes sobre un producte

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SS

Sylvia Sharpe

Grantham

3 years ago

Data de la compra: 21/10/2021

Què Sylvia Sharpe va dir sobre Suttons:

Winter bulbs

Excellent quick and efficient service

Amy

Suttons

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible.

Ressenyes sobre un producte

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SG

Sara Gay

3 years ago

Data de la compra: 19/10/2021

Què Sara Gay va dir sobre Suttons:

Great service

Excellent plants came in good condition

Amy

Suttons

3 years ago

Thank you for your review. We are delighted that you are pleased with the quality of product received, we appreciate your great feedback. Kind Regards, Suttons

Ressenyes sobre un producte

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Client de confiança

3 years ago

Data de la compra: 21/10/2021

Unfulfilled order from October.

Ordered two dogwood kessilring plants for a winter display at beginning of October. To date only one has arrived. When I called, the person was short with me, and said it was an IT error. Not happy....

Read all

Amy

Suttons

3 years ago

Thank you for your review. We are sorry to hear of the problems with your order and the lack of service received. We have arranged for a refund to be made back to your original payment method and can only apologise for any disappointment caused. Kind Regards, Suttons

Ressenyes sobre un producte

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GR

GINA ROBINSON

3 years ago

Data de la compra: 12/10/2021

Què GINA ROBINSON va dir sobre Suttons:

Excellent

Fast service well packaged good communication

Amy

Suttons

3 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and the communication received. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Suttons

Ressenyes sobre un producte

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Client de confiança

3 years ago

Data de la compra: 18/10/2021

Never again

Better customer service!

Amy

Suttons

3 years ago

Thank you for your review. We are sorry to hear that your Viola baskets arrived in such poor condition and that you have had some issues with your refund. We have looked into this for you and can only apologise that there has been a system error which has amended the offer prices differently on our end which is why you didn't receive the amount expected and we are sorry for this. We have now refunded the full amount back to your original payment method. Apologies for the inconvenience and disappointment caused. Kind Regards, Suttons.

Client de confiança

3 years ago

Thank you for following this up and sorting it out!

Ressenyes sobre un producte

Amy

Suttons

3 years ago

Thank you for your review. We are sorry to hear that your Viola baskets arrived in such poor condition and that you have had some issues with your refund. We have looked into this for you and can only apologise that there has been a system error which has amended the offer prices differently on our end which is why you didn't receive the amount expected and we are sorry for this. We have now refunded the full amount back to your original payment method. Apologies for the inconvenience and disappointment caused. Kind Regards, Suttons.

0

DW

Don Wood

3 years ago

Data de la compra: 27/10/2021

Què Don Wood va dir sobre Suttons:

I love Suttons

I love Sutton’s the service is great 👍 and all of my plants & bulbs have been great 😊

Amy

Suttons

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we are pleased to hear you are happy with all aspects of the service received and the quality of the products. Kind Regards, Suttons

Ressenyes sobre un producte

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Ressenyes de Suttons

Cottage Garden Perennial Plants - Our SelectionMés ressenyes d’aquest producte (57)Veure la pàgina del producteThe packaging was not very good- soil everywhere and a couple of plants damaged beyond saving

Hydrangea Arborescens - AnnabelleMés ressenyes d’aquest producte (5)Veure la pàgina del producte

Sedum Plant - Sunsparkler Dazzle BerryMés ressenyes d’aquest producte (2)Veure la pàgina del producte

Nurserymans Choice Phlox CollectionMés ressenyes d’aquest producte (33)Veure la pàgina del producte

Potted Perennial CollectionMés ressenyes d’aquest producte (3)Veure la pàgina del producteGreat value for money - all the plants were in top condition.

Lavatera Strawberry MilkshakeMés ressenyes d’aquest producte (15)Veure la pàgina del producte

Shallots - LongorMés ressenyes d’aquest producte (25)Veure la pàgina del producteI can't really rate these until I harvest them - they looked OK but one was completely dried out

Tulip Bulbs - Ice StickMés ressenyes d’aquest producte (12)Veure la pàgina del producteGood size and quality bulbs

Horticultural Potting GritMés ressenyes d’aquest producte (8)Veure la pàgina del producteGood quality grit for potting up

Daffodil Sagana BulbsMés ressenyes d’aquest producte (4)Veure la pàgina del producteGood quality and size bulbs

Hyacinth Berries Cream MixtureMés ressenyes d’aquest producte (43)Veure la pàgina del producteGood quality and size bulbs

Stocks - Tall Clove Most Scented MixMés ressenyes d’aquest producte (22)Veure la pàgina del producteGreat plants love these scented mix

Polyanthus Plants - Most ScentedMés ressenyes d’aquest producte (19)Veure la pàgina del productePretty polyanthus looking good and healthy

Nurserymans Choice Winter BeddingMés ressenyes d’aquest producte (176)Veure la pàgina del producteVery pleased with these they will look great

Cornus alba Plant - KesselringiiMés ressenyes d’aquest producte (1)Veure la pàgina del producteOnly one arrived from an order of two.

Sunflower Seeds - Cut Flower MixMés ressenyes d’aquest producte (12)Veure la pàgina del producteNot planted yet picked for the colours

Candytuft Seeds - Mount HoodMés ressenyes d’aquest producte (1)Veure la pàgina del producteNever tried these before like to try a new seed each year

Cosmos Seeds - Rubies in SunshineMés ressenyes d’aquest producte (4)Veure la pàgina del producteNot planted yet will do soon

Cosmea Seeds - Brightness MixMés ressenyes d’aquest producte (14)Veure la pàgina del producteNot planted yet getting ready for Feb

Viola Pre-Planted BasketMés ressenyes d’aquest producte (135)Veure la pàgina del producteThe phlox were ok and should have been free

Wallflower Dwarf Scented MixedMés ressenyes d’aquest producte (79)Veure la pàgina del producteFantastic healthy specimens all planted and everyone has survived. 👍

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?