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Ressenyes de Simplicity Cremations | Opinions d'atenció al client per a | https://www.feefo.com/reviews/simplicity-cremations Feefo

Mostrant 2,434 ressenyes

Mr Edward Doherty

Merseyside

7 years ago

Data de la compra: 23/04/2018

Què Mr Edward Doherty va dir sobre Simplicity Cremations:

From website visit commencement, to Woodgreen-North London Reception assistance, culminatiing in follow-up advise, information and documentation, a more than satisfying exercise.

Mostra totes les ressenyes dels consumidors

Miss Karen Jane Ford

7 years ago

Data de la compra: 08/04/2018

Què Miss Karen Jane Ford va dir sobre Simplicity Cremations:

compassionate, caring, dedicated

Sally

Simplicity Cremations

7 years ago

Dear Miss Ford,

Thank you for your review about the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

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Mr John Briggs

7 years ago

Data de la compra: 06/04/2018

Què Mr John Briggs va dir sobre Simplicity Cremations:

Recommended

Straightforward and no fuss

Sally

Simplicity Cremations

7 years ago

Dear Mr Briggs,

Thank you for your review in relation to the service provided by Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

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Mr Philip Smith

Gosport

7 years ago

Data de la compra: 21/03/2018

Què Mr Philip Smith va dir sobre Simplicity Cremations:

Simplicity

It was as I wanted it!

Sally

Simplicity Cremations

7 years ago

Dear Mr Smith,

Thank you for your review.

I am pleased to hear we were able to provide the service you required.

Kind regards,

Sally Harvey

Client Service Manager

Mostra totes les ressenyes dels consumidors

Client de confiança

7 years ago

Data de la compra: 29/03/2018

Think about forms of address in emails and survey only when finish

Not send out surveys too promptly. The ashes have not yet been returned and it seems to be much more of an complicated form of torture to do so. Also the funeral director's email when the cremation...

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Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your review.

My apologies that receipt of the survey caused distress, that would never be our intention.

I will be looking at the email you have mentioned also.

Kind regards,

Sally Harvey

Client Service Manager

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Mrs J Boynton

Hull

7 years ago

Data de la compra: 08/03/2018

Què Mrs J Boynton va dir sobre Simplicity Cremations:

First class

First class service. Lovely staff and so helpful

Sally

Simplicity Cremations

7 years ago

Dear Mrs Boynton,

Thank you for your review and your kind comments about our staff.

Kind regards,

Sally Harvey

Client Service Manager

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Client de confiança

7 years ago

Data de la compra: 14/02/2018

Simplicity Cremations stated in an e-mail to me, confirming our arrangement, on 2nd February that stated 'I want to reassure you that we will provide our utmost compassion and care at all times'. ...

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Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your review.

I am very sorry to note the contents of your review and the dissatisfaction with our service.

I will be looking into this matter further and will email you once my enquiries are complete.

Yours sincerely,

Sally Harvey

Client Service Manager

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Mrs Pauline Holmes

7 years ago

Data de la compra: 14/03/2018

Què Mrs Pauline Holmes va dir sobre Simplicity Cremations:

W O N D E R *** L

Dignity at all times, kind and throughtful. Wonderful service very caring staff thank you

Sally

Simplicity Cremations

7 years ago

Dear Mrs Holmes,

Thank you for your review.

I am pleased to hear that you found the service dignified and thank you for your kind comments about the staff.

Kind regards,

Sally Harvey

Client Service Manager

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Client de confiança

7 years ago

Data de la compra: 13/03/2018

Quick convenient and sensitively handled experience

It provided me with my exact requirements at a fraction of the cost of the identical service from local undertakers. In fact the same undertaker who quoted the higher price happened to be the same...

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Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your review.

I am glad to hear you were happy with the service provided by Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Mostra totes les ressenyes dels consumidors

Mr Gerald Arthur John Byrne