So good very good, punctual, friendly and helpful chauffeurs
Data de la compra: 30/09/2024
0
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HC
Helge Camphausen
Verficada per Feefo
Copenhagen
2 years ago
Què Helge Camphausen va dir sobre Shuttle Direct United Kingdom:
4 hour pick-up before flying and the bus had only to go 5 places to pickup from Las fuentes.
Customer Services
Shuttle Direct United Kingdom
2 years ago
Thank you for your feedback regarding the shared shuttle transfer service. We understand that the timing and pick-up logistics may not have met your expectations.
With shared shuttle services, it is not possible to choose a specific pick-up time or point, as the route and schedule are pre-arranged to accommodate multiple passengers.
We apologize for any inconvenience caused and appreciate your understanding of the shared nature of this service, which helps keep it cost-effective for all passengers.
Data de la compra: 02/10/2024
0
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AH
Angela Hart
Verficada per Feefo
Oldham, Lancashire, England
2 years ago
Què Angela Hart va dir sobre Shuttle Direct United Kingdom:
inever took eith ride I paid for. Upon arrival after a long flight I was told I woul have to wait for an entire hour for other passengers.
I took a taxi.
On the way back to the airport, the "Meeting...
Llegeix més
Customer Services
Shuttle Direct United Kingdom
2 years ago
Thank you for reaching out and sharing your feedback. We're sorry to hear about the inconvenience you experienced with the shuttle transfers.
We would like to clarify that the service you booked was a shared shuttle transfer, which does require waiting for other passengers as it operates on a shared schedule. Additionally, the pick-up and drop-off points for this type of transfer are pre-assigned, and while we aim to keep these as close as possible to your accommodation, they may not always be directly in front of every hotel.
We understand that after a long journey, these arrangements might not have met your expectations, and we sincerely apologize for any frustration this caused. Your comments are important to us, and we will review the service with our team to improve the experience for future travelers.
Thank you again for bringing this to our attention.
Rhe ride to the hotel was excellent. The driver was very friendliy and brought me directly to the Hotel Oliva Beach, even as this was not his duty.
For the return way I had do walk to the bus stop at...
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
