I booked this service as I was a single female arriving to Malaga airport arriving during the early hours of the morning. As soon as my flight was delayed I contacted Shuttle Direct to tell them of...
Llegeix més
Data de la compra: 15/10/2024
0
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BJ
Birgitta Jonsson
Verficada per Feefo
Stockholm
2 years ago
Què Birgitta Jonsson va dir sobre Shuttle Direct United Kingdom:
We waited at Paphos airport for over half an hour for the driver to arrive. He was given the paperwork with details of where we were staying in Chlorakas. He drove through the centre of Chlorakas and...
Llegeix més
Customer Services
Shuttle Direct United Kingdom
2 years ago
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced during your transfer.
To ensure we thoroughly investigate this matter and address your concerns, we kindly ask you to reach out to us via email. Please include any further details that could help us look into this situation more closely. We truly appreciate your understanding and are committed to resolving this for you.
Thank you once again for bringing this to our attention.
Client de confiança
2 years ago
I think everything you need to investigate is included in my review. We have used Shuttle Direct many times before including in Paphos through MTS Mantovani, and had no causes for complaint, but this was unacceptable for a number of reasons.
1. Driver was late on both transfers. Over half an hour late at the airport.
2. Driver did not read the paperwork I gave him properly and promptly got us lost
3. Despite the driver taking us on a wild goose chase, the Paphos office blamed me for getting us lost in HIS country
4. I was the only man in the party and had to load 5 suitcases and a wheel chair into the car because the driver said he had a bad shoulder. If so, he was clearly unfit for work and they should have sent someone else.
During our 14 day stay, we ordered a taxi many times and none of them had any problem finding where we were staying. I don't see why it was such a problem for your driver.
Data de la compra: 03/10/2024
1
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Client de confiança
Verficada per Feefo
2 years ago
The driver has stoppen the Bus 24 Minutes by feet from our destination.
Data de la compra: 14/10/2024
0
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GV
Gerard Varian
Verficada per Feefo
Cork City Ireland
2 years ago
Què Gerard Varian va dir sobre Shuttle Direct United Kingdom:
It's the only way to travel, to get your bags and have a very friendly driver waiting to take you straight to your hotel in a very comfortable car to start your holiday in a relaxed frame of mind...
I have used shuttles direct for a few years now and there competitively price the instructions on where to find your transport once you have landed are easy to follow and the text message telling you...
I have used shuttle direct for many years and they are normally ok. But this time I was sat on the bus for more than 3 hours! The bus did not leave the airport for 1 hour, and then it went a really...
Llegeix més
Data de la compra: 10/10/2024
0
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GA
Gabriele Aufderhorst
Verficada per Feefo
Colonia/Mallorca. Hamburgo
2 years ago
Què Gabriele Aufderhorst va dir sobre Shuttle Direct United Kingdom:
It was excellent.
Data de la compra: 09/10/2024
0
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GC
Gemma Croft
Verficada per Feefo
Andorra
2 years ago
Què Gemma Croft va dir sobre Shuttle Direct United Kingdom:
The bus driver from Salou to terminal 1 was called Alejandro. He was so nice, very friendly, greeted every person as they arrived saying good morning. And was generally very nice. I was more than...
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
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Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
