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Ressenyes de Shred Station | Opinions d'atenció al client per a | https://www.feefo.com/reviews/shred-station Feefo

Mostrant 1,962 ressenyes

Client de confiança

4 years ago

Data de la compra: 07/10/2020

I was told the items would be collected between 1-2pm and I would get a call an hour before. The guy arrived at 10am and didn't ring until he was outside and as a result, items were missed

Emily

Shred Station

4 years ago

Hello Aygul, I'm so sorry to hear about this. We would never normally offer such a small time slot, as routes and circumstances can change on the day, which seems to be what has happened in this case. I must also sincerely apologise that you didn't receive a call until our driver was already at your site. Again, this is extremely abnormal for us, and drivers are instructed to call an hour before arrival when requested. We do pride ourselves on our customer service and are incredibly sorry to have fallen short on this occasion. We would like to make things right, and return to collect the materials we missed last time. Please do let us know if this would be suitable and we can get something booked in ASAP. Emily at Shred Station.

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Client de confiança

4 years ago

Data de la compra: 08/10/2020

Everyone I dealt with was simply very good at what they did. From order intake through to collection to confirmation that my confidential papers were destroyed, the process was effective and...

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Emily

Shred Station

4 years ago

Thank you very much for your positive feedback. We are glad to hear you are happy with the service you received. - Emily at Shred Station

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Client de confiança

4 years ago

Data de la compra: 09/10/2020

Excellent service

Lovely service, staff helpful.

Shred Station

4 years ago

Thank you for your kind comments! We are pleased to hear you had an excellent experience with us. - Emily at Shred Station

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Client de confiança

4 years ago

Data de la compra: 07/10/2020

Fantastic service - Thank you.

Excellent service

Shred Station

4 years ago

Thank you very much for your kind comments. We are glad to hear you had an excellent experience. - Emily at Shred Station

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Client de confiança

4 years ago

Data de la compra: 06/10/2020

excellent service

Shred Station

4 years ago

Thank you for your positive feedback! We are glad to hear you had an excellent experience. - Emily at Shred Station.

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Client de confiança

4 years ago

Data de la compra: 09/10/2020

Excellent service

A very well organised company. The assistant on the telephone was efficient and helpful and on the day the driver was very pleasant and did an excellent job.

Shred Station

4 years ago

Thank you for your kind comments, Susan. We are delighted to hear that you are happy with the service you received. - Emily at Shred Station.

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Client de confiança

4 years ago

Data de la compra: 05/10/2020

Did what said on the tin.

Professional, prompt and all round good service. Will definitely use them again.

Shred Station

4 years ago

Thank you for your kind comments! We're pleased to hear you are happy with the service you received. - Emily at Shred Station.

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Client de confiança

4 years ago

Data de la compra: 06/10/2020

Excellent service from start to finish. Office staff and driver all very helpful and efficient.

Shred Station

4 years ago

Thanks very much for your review! We are so glad to hear that you are happy with the service you received. - Emily at Shred Station.

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Client de confiança

4 years ago

Data de la compra: 09/10/2020

Efficient and reasonable service. Personable and helpful staff, good all round experience

Shred Station

4 years ago

Thank you very much for your comments. We are pleased to hear you had a good experience. - Emily at Shred Station.

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Client de confiança

4 years ago

Data de la compra: 08/10/2020

Efficient service

Efficient and polite service Good value

Shred Station

4 years ago

Thank you for your positive feedback, Helena. We are glad to hear you are happy with the service you received. - Emily at Shred Station.

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Quant a Shred Station

Shred Station has been protecting the identities and reputations of companies and individuals for over a decade. We have done this by developing a range of confidential data destruction services, and are trusted by thousands of businesses across the UK as a result. Shred Station is a fully accredited shredding provider, with certifications including ISO 9001:2015 incorporating EN 15713, ISO 14001:2015, PCI DSS Level 1 Service provider, and many more. Shred Station is a CarbonNeutral® certified company and nothing we shred goes to landfill.

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01603 857 520

Osborne House, Wendover Road,, Rackheath Industrial Estate, Rackheath, Norwich, Norfolk, NR13 6LH, United Kingdom

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