Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Shield Total Insurance | Opinions d'atenció al client per a | https://www.feefo.com/reviews/shield-total-insurance Feefo

MB

Mr R Burns

Verficada per Feefo

5 years ago

Què Mr R Burns va dir sobre Shield Total Insurance:

Excellent service all round.

Excellent service and very reasonable premium rates. No complaints at all.

Ressenyes sobre un producte

Data de la compra: 09/02/2021

0

Client de confiança

Verficada per Feefo

5 years ago

I did not get my documents emailed after paying for my insurance. I had to call back to request them and it took several days before I received them.

Sarah

Shield Total Insurance

5 years ago

We're sorry that there was a delay in you receiving the documents. We understand that there are some Royal Mail delays being reported in some areas of the country, so this may be to blame.

Client de confiança

5 years ago

I did not get my documents sent by royal mail. I asked for them to be sent by email

Ressenyes sobre un producte

Data de la compra: 19/02/2021

0

Client de confiança

Verficada per Feefo

5 years ago

Quick and easy

Online. Quick and easy.

Ressenyes sobre un producte

Data de la compra: 21/02/2021

0

Client de confiança

Verficada per Feefo

5 years ago

Excellent service

Offered excellent service . Found us a better deal on our caravan insurance.

Ressenyes sobre un producte

Data de la compra: 20/02/2021

0

Client de confiança

Verficada per Feefo

5 years ago

Satisfied.

Been with Shield for many years and fortunately never had to make a claim, but when renewal is due I contact them and have never had trouble with renewal and always pleasant to deal with.

Ressenyes sobre un producte

Data de la compra: 19/02/2021

0

MP

Mr K K Penman

Verficada per Feefo

5 years ago

Què Mr K K Penman va dir sobre Shield Total Insurance:

Not happy

When I received the documents it was apparent the policy was not what I wanted , I called and asked if what I needed could be added, as this was not possible I asked for a refund . I was told I would...

Llegeix més

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

MP

Mr K K Penman

5 years ago

i still have not received the refund, despite being told it would be paid direct to my bank account

Sarah

Shield Total Insurance

5 years ago

We're sorry that you haven't received your refund. As we've discussed on the phone, we will investigate and ring you when we know more. Sorry for any convenience.

Ressenyes sobre un producte

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback

Data de la compra: 23/01/2021

0

MJ

Mrs J Johnson

Verficada per Feefo

5 years ago

Què Mrs J Johnson va dir sobre Shield Total Insurance:

No problems , very helpful

Ressenyes sobre un producte

Data de la compra: 16/02/2021

0

Client de confiança

Verficada per Feefo

5 years ago

Simple to arrange and affordable

Found the service meets all my requirements

Ressenyes sobre un producte

Data de la compra: 14/02/2021

0

MN

Mr N N Nutting

Verficada per Feefo

5 years ago

Què Mr N N Nutting va dir sobre Shield Total Insurance:

Website very easy to use for renewal.

Ressenyes sobre un producte

Data de la compra: 10/02/2021

0

Client de confiança

Verficada per Feefo

5 years ago

Poor experience

Was good value now only average, acknowledgment of online payment not sent, phone not answered in a reasonable time, call back didn't happen - leaves no confidence they will be contactable in the...

Llegeix més

Sarah

Shield Total Insurance

5 years ago

It was great to speak to you today to discuss your feedback. We're pleased that you are now a happy customer and that this has been resolved.

Ressenyes sobre un producte

Data de la compra: 10/02/2021

0

Ressenyes de Shield Total Insurance

Holiday HomesMés ressenyes d’aquest producte (81)Veure la pàgina del producteVery fair and reasonable premium rates

TourersMés ressenyes d’aquest producte (145)Veure la pàgina del producteIt still seems a lot of money for caravan insurance

TourersMés ressenyes d’aquest producte (145)Veure la pàgina del producteNot gone up more than normal. Van protected while not used.

TourersMés ressenyes d’aquest producte (145)Veure la pàgina del producteVery experienced company. Excellent service.

TourersMés ressenyes d’aquest producte (145)Veure la pàgina del producteNever had any problems over the years and always willing to negotiate better prices if possible, and pleasant too boot.

Vantage Motorhomes Product 2Més ressenyes d’aquest producte (74)Veure la pàgina del producteNot what I required blah blah

TourersMés ressenyes d’aquest producte (145)Veure la pàgina del producteVery pleased a good company to deal with

TourersMés ressenyes d’aquest producte (145)Veure la pàgina del producteIt seems to cover my requirements and affordable.

TourersMés ressenyes d’aquest producte (145)Veure la pàgina del producteGood Caravan cover for reasonable price.

TourersMés ressenyes d’aquest producte (145)Veure la pàgina del producteAs per customer experience. Was left not knowing if insurance was in place or not during period of no response. Also unclear where company is now based (Basildon or Redditch) or what numbers to use.

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?