Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Shield Total Insurance | Opinions d'atenció al client per a | https://www.feefo.com/reviews/shield-total-insurance Feefo

MJ

Mrs Julie Johnson

Verficada per Feefo

4 years ago

Què Mrs Julie Johnson va dir sobre Shield Total Insurance:

Definitely renew with them

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Julie, Thank you for taking the time to review your recent experience. It is great to hear that you found your renewal process a positive one. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 16/02/2022

0

Client de confiança

Verficada per Feefo

4 years ago

Inefficient not easily contacted

Tried to cancel insurance by phone and email as no longer required. No acknowledgment of any communication. This was 6 months ago and no refund received to date

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 17/06/2021

0

MS

Mr James Seath

Verficada per Feefo

North Lanarkshire

4 years ago

Què Mr James Seath va dir sobre Shield Total Insurance:

Your online application was the easiest to follow, plain English compared to some other company’s

Lindsey Jones

Shield Total Insurance

3 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 01/04/2022

0

MB

Mr Clive Booth

Verficada per Feefo

4 years ago

Què Mr Clive Booth va dir sobre Shield Total Insurance:

Insurer,s are only as good as the way they handle a claim ,I have not had a claim

Isabelle

Shield Total Insurance

3 years ago

Hi Mr Booth, Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 30/03/2022

0

MC

Mr Nigel Clarke

Verficada per Feefo

4 years ago

Què Mr Nigel Clarke va dir sobre Shield Total Insurance:

Caravan insurance renewal

Great value cover, very easy to renew, all insurance details were emailed very helpful staff helped through the process

Isabelle

Shield Total Insurance

4 years ago

Hi Nigel, Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff to be helpful throughout the process and it was very easy for you to renew this year. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 17/01/2022

0

Client de confiança

Verficada per Feefo

4 years ago

Renewal

They forget to send out a renewal notice! I'm told they tried to phone me but the two dates given I know I was at home, also I have an answerphone. When I phoned them as insurance about to run out,...

Llegeix més

Isabelle

Shield Total Insurance

4 years ago

Hi, I am sorry to hear that you didn't receive any contact regarding your renewal. We are always working on improving our service, so this feedback will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 11/04/2022

0

Client de confiança

Verficada per Feefo

4 years ago

I renewed my insurance with no problem

Isabelle

Shield Total Insurance

4 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to renew your insurance with no problems. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 04/02/2022

0

MB

Mr James Briggs

Verficada per Feefo

4 years ago

Què Mr James Briggs va dir sobre Shield Total Insurance:

Excellent service and competitive quote

It is so hard these days to get people on the phone, always with menus and long delays. How refreshing them to get though easily, speak to someone and get my insurance issues sorted. Really please...

Llegeix més

Isabelle

Shield Total Insurance

4 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to get through to speak to our staff easily and have all your insurance needs handled. It's great to know we were competitive for you and have delivered a service you're pleased with. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 21/03/2022

0

ML

Mr John Lockey

Verficada per Feefo

4 years ago

Què Mr John Lockey va dir sobre Shield Total Insurance:

Did it online no problem ,the reason for four stars is that they charge an admin fee for me doing the work.

Isabelle

Shield Total Insurance

4 years ago

Hi John, Thank you for taking the time to review your recent experience. It’s great to hear that you found no problems when completing the insurance online. We are always looking to improve our service, so your feedback regarding the administration fee will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 03/04/2022

0

MC

Mr Paul Carr

Verficada per Feefo

4 years ago

Què Mr Paul Carr va dir sobre Shield Total Insurance:

Allways easy and straight forward to renew tgankyou

Easy to set up and review thankyou

Isabelle

Shield Total Insurance

4 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It’s great to hear that you found it easy and straightforward to renew this year. Kindest regards, The Shield Total Insurance Team

Ressenyes sobre un producte

Data de la compra: 24/01/2022

0

Ressenyes de Shield Total Insurance

Touring CaravanMés ressenyes d’aquest producte (122)Veure la pàgina del producteGood price highly recommend

MotorhomeMés ressenyes d’aquest producte (84)Veure la pàgina del producteAfter sales and communication for cancellation very poor

Touring CaravanMés ressenyes d’aquest producte (122)Veure la pàgina del producteVery good value I really was expecting a lot more , compared to searches I had done.

MotorhomeMés ressenyes d’aquest producte (84)Veure la pàgina del producteMy purchase went smoothly and supplied my needs

Touring CaravanMés ressenyes d’aquest producte (122)Veure la pàgina del producteVery reasonably priced insurance cover for my touring caravan and comprehensive cover

Leisure HomeMés ressenyes d’aquest producte (141)Veure la pàgina del productePremium hardly changed from last year

Leisure HomeMés ressenyes d’aquest producte (141)Veure la pàgina del producteThey were helpful and pleasant

Touring CaravanMés ressenyes d’aquest producte (122)Veure la pàgina del producteCompetitive and excellent service on the phone

MotorhomeMés ressenyes d’aquest producte (84)Veure la pàgina del producteGood value but we will see what happens in a years time.Have had full no claims for years but with all of them the premium goes up,so I go elsewhere.

MotorhomeMés ressenyes d’aquest producte (84)Veure la pàgina del producteSay to renew nice to know about when my policy is up for renewal

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?