Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Shearings Holidays | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

MC

Mrs J Chaplin

5 years ago

Què Mrs J Chaplin va dir sobre Shearings Holidays:

Excellent value,looked past the few wear and tear of hotel room x

Excellent service.

Ressenyes sobre un producte

Data de la compra: 21/02/2020

0

DS

Douglas Stitt

Romney Marsh, Kent

6 years ago

Què Douglas Stitt va dir sobre Shearings Holidays:

very enjoyable. after this virus emergency i look forward to many more.i

Excellent and straightforward

Data de la compra: 01/07/2019

1

MR

Mrs A Reynolds

hawarden

6 years ago

Què Mrs A Reynolds va dir sobre Shearings Holidays:

easy to follow

easy to follow and to add extras

Ressenyes sobre un producte

Data de la compra: 10/02/2020

0

Client de confiança

6 years ago

Fitxer multimèdia carregat

Veure tots els mitjans (1)

Ll'andudno is beautiful but........

Booking was easy enough online, until they changed my coach seat unnecessary. I had originally booked and paid for a front coach seat A1, but then two coaches was put together I was moved to coach...

Llegeix més

Lynsay Dean

Shearings Holidays

6 years ago

Thank you for your review. I am sorry to hear that your seats were changed. we only do this when it is necessary and we do mention it in our T&Cs. The vacant from seats can only have been due to a no show/cancellation. In regards to your room, I would like to express my personal apologies for the issues you have mentioned. Please rest assured that this will be investigation and any necessary repairs affected. I hope that we can continue to be of service to you in the future.

Ressenyes sobre un producte

Data de la compra: 17/02/2020

0

Client de confiança

6 years ago

Excellent holiday - booking, travel, hotel and facilities.

, very good - no that's enough.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review.

Client de confiança

6 years ago

Nothing new to say.

Ressenyes sobre un producte

Data de la compra: 17/02/2020

0

MW

Mrs A Willits

6 years ago

Què Mrs A Willits va dir sobre Shearings Holidays:

Excellent driver.,excellent hotel.and yes we had an excellent time

no prroblems

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review.

MW

Mrs A Willits

6 years ago

No further comment

Ressenyes sobre un producte

Data de la compra: 10/02/2020

0

MR

Ms E Rowlands

6 years ago

Què Ms E Rowlands va dir sobre Shearings Holidays:

Make the optional an included, or just don't offer one and then dissapoint.

Our driver Adrian was lovely, as were the staff at The Grand Atlantic. The only down-side to the holiday was that the optional excursion did not materialise..we were meant to go to The Cheddar Gorge,...

Llegeix més

Emily Abram

Shearings Holidays

6 years ago

Thank you for your feedback. Our optional excursions are arranged by the driver and are subject to numbers and availability. I note that you feel that this excursion should be an included one and I have passed this on to the relevant Product Manager for review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views.

MR

Ms E Rowlands

6 years ago

Thankyou for e-mailing me, much appreciated. I WILL be taking more holidays with Shearings, hopefully to replace our Lake Como trip which, due to this awful virus situation, has had to be postponed. keep well.thanks again.

Ressenyes sobre un producte

Emily Abram

Shearings Holidays

6 years ago

Thank you for your review. Your comments have been taken onboard and will be reviewed by the Product Manager responsible for this tour. I do hope you will travel with us again when I am sure that your faith in our Company can be fully restored.

MR

Ms E Rowlands

6 years ago

Thankyou, stay safe.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your kind words. Best wishes, we look forward to being of service to you again in the future.

Data de la compra: 21/02/2020

0

MT

Mr S Tanner

Huddersfield

6 years ago

Què Mr S Tanner va dir sobre Shearings Holidays:

They never get it wrong

They always provide a great break. Without fail

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review and your lovely comments.

MT

Mr S Tanner

6 years ago

We have two further holidays booked for this year but whether we make them is in the lap of the gods of course. I will continue to monitor your website for latest information.

Ressenyes sobre un producte

Data de la compra: 14/02/2020

0

MT

Mrs S Nevett-tidmarsh

6 years ago

Què Mrs S Nevett-tidmarsh va dir sobre Shearings Holidays:

Excellent hotel able to cater for dietry conditions.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review. I am pleased that you found the St George Hotel in Harrogate to be excellent and I am pleased that they catered for your dietary needs.

Ressenyes sobre un producte

Data de la compra: 17/02/2020

0

MW

Ms D Wellings

6 years ago

Què Ms D Wellings va dir sobre Shearings Holidays:

Yes I have left a review but have had no feedback as yet .

Booked on line ,very quick and easy

Lynsay Dean

Shearings Holidays

6 years ago

Thank you for the 5 stars and positive comments.

MW

Ms D Wellings

6 years ago

Yes the chefs have usually been very good but never on the first evening and I usually take my own dessert as I am usually offered a fruit salad.Not very nice when everyone else has the option of a lovely pudding with custard .Before booking another Shearrings holiday I will request a menu prior to making a firm booking. Regards Diane Wellings

Emily Abram

Shearings Holidays

6 years ago

Thank you for your further reply. Please rest assured that we will feed your comments back to the relevant people. We do realise that food is a very important part of our customers' holidays and we aim to provide goodquality food which offers our guestsa wide variety of choice and caters for individual dietary requirements. I am sorry we failed to meet with your expectations on this occasion and I assure you that your comments have been taken very seriously. I do hope we can be of service to you again in the future, when I am sure that your faith in our company can be restored.

Ressenyes sobre un producte

Lynsay Dean

Shearings Holidays

6 years ago

I am very sorry for the issues you experiences whilst at The St Ives Bay Hotel. This is not typical of the service we aim to provide our customers with. Our chefs are happy to assist with any dietary requirements and is concerning that you did not receive meals suitable for your diet. Please rest assured that we have taken this on board and advised the Hotel of your experience and this will be looked into going forward. I hope that we can continue to be of service to you and restore your faith in our hotels.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your further reply. Please rest assured that we will feed your comments back to the relevant people. We do realise that food is a very important part of our customers' holidays and we aim to provide good quality food which offers our guests a wide variety of choice and caters for individual dietary requirements. I am sorry we failed to meet with your expectations on this occasion and I assure you that your comments have been taken very seriously. I do hope we can be of service to you again in the future, when I am sure that your faith in our company can be restored.

Data de la compra: 24/02/2020

1

Ressenyes de Shearings Holidays

WEEKEND PLUS - ILFRACOMBEMés ressenyes d’aquest producte (37)Veure la pàgina del producteRoom a little shabby. Complained to Manager. Chair worn out.

MIDWEEK PLUS - WHITBYMés ressenyes d’aquest producte (45)Veure la pàgina del producteexcellent tours good food.room changed because it was cold and drafty-upgraded to a seaveiw with extra cost or hassle

HALF BOARD - LL'DUDNO MARINEMés ressenyes d’aquest producte (8)Veure la pàgina del producteWales is stunning and I will definitely go back but not in winter.

COAST & COUNTRY - PITLOCHRY INCMés ressenyes d’aquest producte (101)Veure la pàgina del producteExcellent throughout.

COUNTRY LIVING BATHMés ressenyes d’aquest producte (8)Veure la pàgina del producteValue for money

HALF BOARD WKND- WESTON-SUPER-MAREMés ressenyes d’aquest producte (2)Veure la pàgina del producteDissapointed that the optional excursion was cancelled.

WEEKEND PLUS - FORT WILLIAMMés ressenyes d’aquest producte (34)Veure la pàgina del producteThe weather was appalling but the coach, hotel and driver were excellent, professional and knowledgeable

COUNTRY LIVING HARROGATEMés ressenyes d’aquest producte (11)Veure la pàgina del producteexcellent hotel

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?