Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Bay Hotels | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

DW

Dr C Wilson

6 years ago

Què Dr C Wilson va dir sobre Bay Hotels:

Tell more truth about the service in the hotels. Booking ladies were fine but our stay at the hotel was awful

Emily Abram

Bay Hotels

6 years ago

Thank you for your review. I am pleased that you were happy with the service provided when making your booking however I am sorry that you did not enjoy your stay.

DW

Dr C Wilson

6 years ago

And we have still kit heard from your company with regard to our complaints.

Ressenyes sobre un producte

Emily Abram

Bay Hotels

6 years ago

I would like to thank you for taking the time and effort to provide your feedback on your stay. I am truly sorry to read of the issues you encountered during your stay and I would like to assure you that this is not typical of the high level of service we usually provide for our guests. I have fed your comments back to the Hotel Manager so that any action necessary can be taken. I do hope we can be of service to you again in the future at some point when I am confident that your faith in our Company can be fully restored.

DW

Dr C Wilson

6 years ago

Well a bottle of wine might have helped the situation

Data de la compra: 14/02/2020

0

Client de confiança

6 years ago

Great location. Good room with view of Whitby Abbey. Very friendly and helpful booking service.

Ressenyes sobre un producte

Data de la compra: 15/02/2020

0

Client de confiança

6 years ago

Enjoyed our stay

Booked over the phone, simple to do and advisor very professional

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review. Your comments regarding our Holiday Sales Advisor are really appreciated and will be passed to the Holiday Sales Manager for her attention.

Client de confiança

6 years ago

Thank you, for taking on board my comments, I do appreciate that the maids work very hard and there is a quick turn around on rooms.

Ressenyes sobre un producte

Data de la compra: 10/02/2020

0

MG

Mr D Gartshore

Glasgow

6 years ago

Què Mr D Gartshore va dir sobre Bay Hotels:

Not quite up to the advertising.

Nice hotel easy booking.

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review. I am pleased that you found the booking process to be easy.

MG

Mr D Gartshore

6 years ago

Still not received a reply to my complaint

Ressenyes sobre un producte

Emily Abram

Bay Hotels

6 years ago

Thank you for your review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views. I can confirm that our Customer Care team did receive your correspondence on the 17th March and an automatic acknowledgement was sent out on the same day. I am sorry that you did not receive this. Please rest assured that our Customer Care team will be in touch in due course.

MG

Mr D Gartshore

6 years ago

Still not received answer to my complaint.

Emily Abram

Bay Hotels

6 years ago

Thank you for your further contact. As stated previously,our CustomerCare teamdid receive your correspondence on the 17th March andthey willrespond to you as soon as possible. We are handling a very high level of bookings at the minute due to the current situation and our Contact Centre and Customer Care teamsare contacting customers who were due to depart on their holidays in April. We will investigate and respond to your complaint as soon as we can; your patience would be greatly appreciated.

Data de la compra: 14/02/2020

0

MS

Mrs H Scargill

6 years ago

Què Mrs H Scargill va dir sobre Bay Hotels:

Relaxing Break

Quick and easy and very friendly operator.

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review. I am pleased that you foundbooking to be quick and easy andour operator to be friendly. Yourkind remarks are really appreciated.

MS

Mrs H Scargill

6 years ago

We are really looking forward to staying again as soon as we can

Ressenyes sobre un producte

Data de la compra: 07/02/2020

0

DU

Duncan

PRESTON

6 years ago

Què Duncan va dir sobre Bay Hotels:

Very good.

Emily Abram

Bay Hotels

6 years ago

Thank you for your 4 star review.

Ressenyes sobre un producte

Data de la compra: 28/02/2020

0

MH

Mr I Hayward

6 years ago

Què Mr I Hayward va dir sobre Bay Hotels:

very easy to use and navigate around, will use them again and also recommend to others

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review. I am pleased that you found our website easy to use and navigate around. I will feed this back to our web team. Thank you for taking the time to let us know your views.

Ressenyes sobre un producte

Data de la compra: 14/02/2020

0

MW

Mr C Walters

Princes Risborough

6 years ago

Què Mr C Walters va dir sobre Bay Hotels:

Phoned to check booking couldn’t get through and ring back didn’t work

Answer phones in timely manner

Lynsay Dean

Bay Hotels

6 years ago

Thank you for your review.

Ressenyes sobre un producte

Data de la compra: 10/02/2020

0

MI

michael

pontypridd

6 years ago

Què michael va dir sobre Bay Hotels:

Good location and Lovely efficient staff

Lovely efficient staff

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review.

Ressenyes sobre un producte

Data de la compra: 17/02/2020

0

MS

Mrs M Smith

6 years ago

Què Mrs M Smith va dir sobre Bay Hotels:

can't say more, we enjoyed all aspects including some of the entertainment.

very efficient yes good

Emily Abram

Bay Hotels

6 years ago

Thank you for your review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views.

Data de la compra: 21/02/2020

0

Ressenyes de Bay Hotels

Bournemouth, The Savoy HotelMés ressenyes d’aquest producte (22)Veure la pàgina del producteAppalling service and poor response to our worries. Room not cleaned ever day, no bath toiletries (unknowing to us TIL we arrived) no heating and bath water running brown!!

Whitby, Bay Royal HotelMés ressenyes d’aquest producte (15)Veure la pàgina del producteGreat service, good choice of food and free drink vouchers. Good location.

Oban, Bay Great Western HotelMés ressenyes d’aquest producte (6)Veure la pàgina del producteStaff very good, meals okay, bedroom comfortable but could’ve been cleaner, the paintwork hadn’t seen a duster in some time, the bathroom facilities okay.

County Durham, Bay Eden Arms HotelMés ressenyes d’aquest producte (16)Veure la pàgina del producteEnjoyed my stay & Good staf.

Weston-super-Mare, The Grand Atlantic HotelMés ressenyes d’aquest producte (6)Veure la pàgina del productevery helpful and friendly staff, always seemed to be happy. The hotel itself was clean and tidy, altogether a very enjoyable experience.

Sandown, IOW, Bay Broadway Park HotelMés ressenyes d’aquest producte (24)Veure la pàgina del producteGreat value, food OK enjoyable entertainment

Exmouth, Bay Grand HotelMés ressenyes d’aquest producte (35)Veure la pàgina del productenice location ,hotel in need of an upgrade

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?