The customer returned a non-waterproof scale with a water damaged keypad and a broken power connector and insisted that it was fixed under warranty. We consider this to be unreasonable.
paul blake
Customer service very good original product was ordered in correctly they exchanged the product with no fuss and no problems at all delivery of replacement item was with in 3 days
Ressenyes sobre un producte
Data de la compra: 09/05/2011
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Client de confiança
Verficada per Feefo
15 years ago
Excellent service thank you
Ressenyes sobre un producte
Data de la compra: 04/05/2011
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Client de confiança
Verficada per Feefo
15 years ago
very helpful and easy to deal with as well as very competitive on price
Ressenyes sobre un producte
Data de la compra: 05/05/2011
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Client de confiança
Verficada per Feefo
15 years ago
Great service thanks. Good communication and everything happened at good speed.
The person who took our call was very helpfull and kind.
scalesandbalances.co.uk
scalesandbalances.co.uk
15 years ago
We have checked our stock and have found no rust on any of our test weights. Our weights are stored in individual plastic bags inside individual cardboard boxes. We can only assume that the carrier must have got the weight wet?
paul blake
The customer was kept fully informed of the situation. The delay was due to the courier losing the item.
A replacement was sent within 3 working days once courier had confirmed the loss of original package
paul blake
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
