Ressenyes de Salonwear Direct

We’re very sorry to hear about your experience and apologise for the frustration caused. We understand how inconvenient it can be to wait for a return and refund before placing a new order, especially when you need items quickly. All refunds are processed as soon as returned goods are received and checked, but we appreciate that this can still feel like a long process. Your feedback is important to us, and we will take this on board as we continue to review and improve our service.

We’re very sorry to read your feedback and apologise that your experience did not meet expectations. We certainly don’t aim to provide anything less than a professional and efficient service, so we’re disappointed to hear you felt this wasn’t the case. In terms of our returns policy, customers are required to return items to us at their own cost, which is outlined on our website prior to purchase. As a smaller, specialist retailer, we’re not always able to offer the same return terms as larger high-street brands, but we do aim to process refunds promptly once items are received back with us. We appreciate you taking the time to share your feedback and will take your comments on board as we continue to review and improve our service.

Thank you so much for your lovely review. We’re delighted to hear you’re a happy returning customer and that you were pleased with the service from order through to delivery. It’s great to know our communication and professionalism met your expectations. We truly appreciate your continued support and look forward to assisting you again.

Thank you for your review. We’re delighted to hear you were pleased with our delivery system and the fast service.

Thank you for your review. We’re so pleased to hear you think highly of our company and had an excellent experience with us. We really appreciate your support.

Thank you for your review. We’re pleased to hear you were happy with the prompt service. Regarding returns, we do ask customers to cover the cost of returning items, and this is outlined in our returns policy. We appreciate your feedback and thank you for taking the time to share your experience.

Thank you so much for your lovely review. We’re delighted to hear you were happy with the product and delivery, and that you had a great experience overall. We truly appreciate your support and look forward to your next order.