Com es recullen les ressenyes de Feefo?

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Qui pot deixar una ressenya de Feefo?

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Com verifiquem les ressenyes?

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Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Ruby Group | Opinions d'atenció al client per a | https://www.feefo.com/reviews/ruby-group Feefo

Mostrant 3,310 ressenyes

Andrew

Dorset

20 days ago

Insatisfet amb el lliurament

Què Andrew va dir sobre Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Data de la compra: 02/03/2024

David Luscombe

1 month ago

Satisfet amb el lliurament

Què David Luscombe va dir sobre Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Data de la compra: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Ressenyes sobre un producte

Client de confiança

1 month ago

Satisfet amb el lliurament

Wooden plank supply

Service & delivery was prompt and as promised.

Data de la compra: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Ressenyes sobre un producte

Client de confiança

1 month ago

Satisfet amb el lliurament

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Data de la compra: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Ressenyes sobre un producte

Sarah Brenton

1 month ago

Satisfet amb el lliurament

Què Sarah Brenton va dir sobre Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Data de la compra: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Ressenyes sobre un producte

Client de confiança

1 month ago

Satisfet amb el lliurament

Wood

Excellent.

Data de la compra: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Ressenyes sobre un producte

Harry Kelly

Portsmouth

1 month ago

Insatisfet amb el lliurament

Què Harry Kelly va dir sobre Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Data de la compra: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Client de confiança

1 month ago

Insatisfet amb el lliurament

Good service

I didn’t receive a response to my email but otherwise ok.

Data de la compra: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Ressenyes sobre un producte

Client de confiança

1 month ago

Insatisfet amb el lliurament

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Data de la compra: 04/03/2024

Ressenyes sobre un producte

Peter Cavaciuti

1 month ago

Satisfet amb el lliurament

Què Peter Cavaciuti va dir sobre Ruby Group:

Great Service

Great service , responsive and knowledgable

Data de la compra: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

No heu rebut cap invitació a les ressenyes?

Quant a Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Read all

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Veure tots els mitjans (194)

Feefo Trusted Service Awards

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Per què confiar en les ressenyes de Feefo?

Més informació sobre Feefo

Ressenyes de Ruby Group

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Més ressenyes d’aquest producte (23)Veure la pàgina del producte

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Més ressenyes d’aquest producte (129)Veure la pàgina del producte

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Més ressenyes d’aquest producte (20)Veure la pàgina del producte

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyMés ressenyes d’aquest producte (1)Veure la pàgina del producte

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Més ressenyes d’aquest producte (12)Veure la pàgina del producte

Large Deluxe Decking PlanterLovely well made planter.Més ressenyes d’aquest producte (1)Veure la pàgina del producte

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyMés ressenyes d’aquest producte (31)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?