Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Rointe UK | Opinions d'atenció al client per a | https://www.feefo.com/reviews/rointe Feefo

Client de confiança

1 year ago

Data de la compra: 28/03/2024

Rointe 80 litre electric direct hot water heater

I ordered through a Rointe partner electrical supplier (Rexel Ltd, Dundee), cannot order direct from Rointe, but both are easily contactable over the phone and helpful when required. I collected my...

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Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Ressenyes sobre un producte

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. We will take your comment into account when making future images making it clear that the tube will be visible after installation. Have a nice day!

0

Client de confiança

1 year ago

Data de la compra: 03/04/2024

25

The WhatsApp Customer Service is quick to respond but still overall the product is difficult to programme and we are having to ask for professional help. Please try and simplify instructions.

Customer Service

Rointe UK

1 year ago

Thank you so much ! We appreciate you sharing with us your experience with our products and services. We'll take into account your experience to keep improving our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Ressenyes sobre un producte

0

PJ

pjohnston382

1 year ago

Data de la compra: 02/04/2024

Què pjohnston382 va dir sobre Rointe UK:

Wonderful purchase. Would recommend

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Ressenyes sobre un producte

0

Client de confiança

1 year ago

Data de la compra: 09/03/2024

Definitely not a smart timer or ECO product. Very Dumb product

Not a smart timer. The settings are tricky so contacted customer support. They have confirmed that you cannot set the timer to any time that you want, it can only switch on and off on the hour. I...

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Customer Service

Rointe UK

1 year ago

Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com

Client de confiança

1 year ago

Being able to program a heater by the minute or hour is not 'non-precise times' every other thermostat in my house (Infra-red mirrors - Electric Underfloor) are all programmable to the exact times I want.. There are other radiators on the market that do have proper smart systems/timer so you can set them up to work efficiently and help reduce costs. REGRET buying the Rointe. I am about to order 5 radiators from a supplier that understands how to build an efficient system.

Ressenyes sobre un producte

Customer Service

Rointe UK

1 year ago

Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com

Client de confiança

1 year ago

Terrible

1

ST

stewarttennant

1 year ago

Data de la compra: 13/03/2024

Què stewarttennant va dir sobre Rointe UK:

Bathroom towel rail

Excellent quality with good instructions and easy warranty registration

Customer Service

Rointe UK

1 year ago

Hello! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Ressenyes sobre un producte

0

VE

veronicajeanthomas

1 year ago

Data de la compra: 13/03/2024

Què veronicajeanthomas va dir sobre Rointe UK:

Fast efficient heat fully controlable with the wifi, would certainly recomm

Efficient and helpful,

Customer Service

Rointe UK

1 year ago

Hello Veronica, we appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Ressenyes sobre un producte

0

DA

daveryland

1 year ago

Data de la compra: 06/03/2024

Què daveryland va dir sobre Rointe UK:

Excellent

Excellent product and service from Rointe.

Customer Service

Rointe UK

1 year ago

Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Ressenyes sobre un producte

0

Client de confiança

1 year ago

Data de la compra: 25/02/2024

Quality looks excellent

Purchased through local retailer, excellent service

Customer Service

Rointe UK

1 year ago

Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Ressenyes sobre un producte

0

Client de confiança

1 year ago

Data de la compra: 19/02/2024

Bought from heater shop. Less than 24 hours from purchase it was at our home.

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Ressenyes sobre un producte

0

Client de confiança

1 year ago

Data de la compra: 15/02/2024

Excellent quality, well made, low on electric usage, effective and efficient

Customer Service

Rointe UK

1 year ago

Thank you so much for your review! We appreciate hearing about your experience with our products. If you have any questions, please do not hesitate to contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Ressenyes sobre un producte

0

Ressenyes de Rointe UK

Kyros electric radiator 9 Element 990W WhiteMés ressenyes d’aquest producte (1,568)Veure la pàgina del producteThe Kyros Rointe range are very efficient but are very difficult to programme as the controls are small and the written instructions very complicated!

Kyros electric radiator 11 Element 1210W WhiteMés ressenyes d’aquest producte (1,568)Veure la pàgina del producteWonderful purchase . Would recommend.

D Series electric WiFi towel rail 450W ChromeMés ressenyes d’aquest producte (41)Veure la pàgina del producte

D Series electric WiFi radiator 15 Element 1600W WhiteMés ressenyes d’aquest producte (505)Veure la pàgina del producteAttractive llooking efficient heaters that enhance the look of our premses

D Series electric WiFi radiator 7 Element 770W WhiteMés ressenyes d’aquest producte (505)Veure la pàgina del producte

Kyros electric radiator 5 Element 550W WhiteMés ressenyes d’aquest producte (1,568)Veure la pàgina del producteExcellent quality, good controls, looks good

D Series electric WiFi radiator 5 Element 550W GraphiteMés ressenyes d’aquest producte (505)Veure la pàgina del producteLooks good easy to install

Kyros electric radiator 5 Element 550W WhiteMés ressenyes d’aquest producte (1,568)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?