The cigars arrived as described however despite them being described as a gift - and me contacting the website about this - the recipient had no idea who they were from & when I spoke to him he said...
Mr Graham mmediately sent a replacement lighter without question when the original one failed to arrive (even though the courier said it had been delivered). This was on the Friday (Christmas Eve...
Llegeix més
Data de la compra: 16/12/2018
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Trusted Customer
7 years ago
Què Trusted Customer va dir sobre Robert Graham:
Thank you for splitting my 250g order into 50g packs.
Great service and prompt delivery. Definitely recommend.
Data de la compra: 18/12/2018
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Client de confiança
7 years ago
A heads up would have been nice about my order being shipped in two parts despite there being enough space available in the package to ship it in one
Holly
Robert Graham
7 years ago
Dear Sir
Many thanks for taking the time to respond to your recent order.
My apologies for not our team not informing you of the two separate deliveries which was of course an oversight on our behalf and with the greatest intention of getting your order to you on time.
I will pass this on to our mail order team to ensure we tighten up on our communication.
Thank you for using Robert Graham 1874 and we wish you all the very best for 2019.
Kindest regards
Steve
Data de la compra: 13/12/2018
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Trusted Customer
7 years ago
Què Trusted Customer va dir sobre Robert Graham:
The service and delivery were both execellant and arrived for the right time of the year.
My friends will be able to enjoy them with a few bevys.
Hope to see you all in 2019
WISHING YOU AND HAPPY...
After placing order so near to Christmas and recieving an email to say it was being picked. (Expected 3-5 days) I got another email saying it was out of stock.
If not in stock it should state at...
Llegeix més
Data de la compra: 16/12/2018
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Trusted Customer
7 years ago
Què Trusted Customer va dir sobre Robert Graham:
Excellent service, my item wasn’t in stock and they had to source from another buyer. Arrived yesterday in time for Xmas ☺️
Data de la compra: 15/12/2018
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Trusted Customer
7 years ago
Què Trusted Customer va dir sobre Robert Graham:
Don't advertise products you know cannot be delivered
Also your website is clunky and not easy to use
You staff are wonderful
Data de la compra: 14/12/2018
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Client de confiança
7 years ago
Quick delivery and well packaged to prevent damage.
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
