We have enjoyed several holidays with Riviera ... and the fact we keep coming back is evidence enough of how highly we regard the service which they offer.
We have always had great holidays with Riveria and would book again. I think they should inform customers of the amount of bus time on this holiday.
Ressenyes sobre un producte
Nicole Parkes - Customer Service Advisor
Riviera Travel
10 years ago
I would like to thank you for taking the time to complete your review as it is only via feedback from our customers that we are able to continue to improve our product. It is very disappointing that these aspects of your tour failed to meet your expectations and I would like to offer my sincere apologies for this. Please be assured that we constantly monitor client feedback and will be carefully reviewing the points you have raised.
too much travel low budget hotels and very poor tour rep who showed fustration and talked to people like they were children.
Nicole - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending to time to share their holiday experiences as it allows us to review what is working and, most importantly, identify areas we can improve for the benefit of our clients. Please accept my apologies on behalf of Riviera Travel that your recent holiday was not at the high standard that we aim to provide. Rest assured we take all the feedback we receive very seriously and your comments will be investigated.
Ressenyes sobre un producte
Nicole
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending to time to share their holiday experiences as it allows us to review what is working and, most importantly, identify areas we can improve for the benefit of our clients. Please accept my apologies on behalf of Riviera Travel that your recent holiday was not at the high standard that we aim to provide. Rest assured we take all the feedback we receive very seriously and your comments will be investigated.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
