Hi Stephanie,
Thank you for taking the time to review your recent holiday with us.
We are saddened to learn that you experienced this issue inside your cabin on board the MS William Wordsworth, and for the clear effect these issues had on your overall enjoyment of the cruise. We fully understand at Riviera the importance of high quality, comfortable accommodation and so be assured that your feedback in this regard will be taken very seriously, and will be investigated further. In order for us to do this, we will need some more information, so we would encourage you to write into us at info@rivieratravel.co.uk to provide us with further details.
Kindest Regards,
Jack Bailey
Ressenyes sobre un producte
Jack Bailey - Customer Services Department
Riviera Travel
7 years ago
Hi Stephanie,
Thank you for taking the time to review your recent holiday with us.
We are saddened to learn that you experienced this issue inside your cabin on board the MS William Wordsworth, and for the clear effect these issues had on your overall enjoyment of the cruise. We fully understand at Riviera the importance of high quality, comfortable accommodation and so be assured that your feedback in this regard will be taken very seriously, and will be investigated further. In order for us to do this, we will need some more information, so we would encourage you to write into us at info@rivieratravel.co.uk to provide us with further details.
Kindest Regards,
Jack Bailey
The tour was managed to perfection.
Kevin was always there if we needed help. At Heathrow he did not leave until everyone had got their bags and were happy to find their way out of the airport.
Whole heartedly recommend Riviera Travel, Our 3rd holiday with them.
Absolutely reliable company, superb tour managers
(Max on the Classical Spain holiday - professional, knowledgable, Can do...
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Ressenyes sobre un producte
Data de la compra: 11/10/2015
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TC
Trusted Customer
Dublin
11 years ago
No satisfet en general
No recomana
Què Trusted Customer va dir sobre Riviera Travel:
Disappointed
Nicole - Customer Service Advisor
Riviera Travel
10 years ago
We're really sorry to hear that you had a number of issues during your stay and that your recent holiday was not at the high standard that we aim to provide. We really appreciate customers spending time to share their holiday experience and your feedback will prove extremely helpful in highlighting key areas that require our attention.
Overall a good holiday. I had visited Lisbon before (25 years) so will not go again, Porto I am hoping to visit again. I felt we spent a bit to much time on the bus ,particularly when walking...
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
