This was our third tour with Riviera and as usual, well organised. The hotels were fantastic and although all but one were the same chain they all had their own characteristics. Another plus point...
I am pleased to learn you had an enjoyable time on your recent holiday with us, however it is disappointing to learn that several aspects of your tour failed to meet your expectations, for which I apologise unreservedly on behalf of Riviera Travel. I would like to thank you for taking the time to provide us with your feedback and please be assured the information you have kindly shared with us will be used to help deliver a better holiday experience for our customers in the future.
We already have a future trip booked with you - April next year to Amsterdam, Bruges and the bulb fields. Israel was our fourth trip with Riviera but definitely the worst. The other trips have been...
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Ressenyes sobre un producte
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for taking the time to complete your review. We are sorry to learn the poor weather severely impacted the enjoyment of your holiday with us and that the itinerary for the first three days failed to live up to your expectations. We are constantly trying to improve our product and your feedback has been passed to our Product Team who are responsible for the designing and running of our tours.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
