Excellent customer service; they took their time to ensure my needs were me
I have never had an issue with Red Tag. My most recent experience was excellent and the customer service rep was very good.
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Client de confiança
8 years ago
I use Redtag 2-3 times a year and I love it because it's fast and easy, but if you have to change your ticket or cancel it, insurance is too expensive.
There should be a way of changing your ticket...
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Client de confiança
8 years ago
OK overall, but seems they check your actvity online and change your prices
The actual searching/buying is easy and straight forward, so no complains there. The problem is that offers disappear and appear randomly, and it seems that the more you check something the worse you...
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Deborah
Redtag.ca
8 years ago
Thank you for providing your review. This allows us an opportunity to address your concerns. We appreciate the frustration you must be feeling as pricing of travel can be very fluid. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. All prices displayed during an online search are based on cached data that can be a few hours old. The last screen before the booking is confirmed is where a third party supplier software accesses live pricing and inventory. Automated tools are used to constantly seek out the latest prices and inventory from tour operators, airlines, cruise lines and consolidators and bring it to a centralized database, which is called a ‘shopping’ database. It’s not live, but it is updated frequently enough to be virtually live. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Client de confiança
8 years ago
Service was great both with Francis and Sherri. Very happy with their help and their communication and the resort was fabulous!
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Trusted Customer
Calendon
8 years ago
Què Trusted Customer va dir sobre Redtag.ca:
Just amazing to deal with
Silvia Dellasiega does everything right all the time. I've been dealing with her and only her for so many years and she finds me what I looking for all the time and she is so good at what she does. I...
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Client de confiança
8 years ago
Prompt. What I don't like is the prices for flights that come up are always wrong for Delta!! But at least you correct them if they change right away.
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Client de confiança
8 years ago
Smooth booking experience !
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Trusted Customer
Kingsville. On.
8 years ago
Què Trusted Customer va dir sobre Redtag.ca:
Very easy to purchase tickets, very pleasant person helped me with a minor.
Yes I would. Thank you for your help in clearing up some minor details on the phone. Thank you Sherry you were most helpful.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
