Ressenyes de Real Insurance

Hi Kevin, Thank you for your kind feedback. We’re so pleased to hear you found the information helpful and the experience relaxed and pressure-free. Kind regards, Alisa

Hi Kevin, Thank you for your reply. I am sorry to hear of your dissatisfaction regarding Safewill and appreciate the feedback that you have provided, which has been passed on to our team. Safewill offers an optional subscription service of $15 a year after the first 12 months to update your Will and store your documents digitally and securely. Customers can opt-in/opt-out of the Subscription at checkout. If you do decide to opt-in for the ongoing subscription, this can be cancelled at any time via ‘My Account’ on the Safewill platform. Please let me know if you would like to be contacted to discuss your feedback or any concerns further and I can arrange for our team to be in touch. Kind regards, Alisa

Hi Kevin, I am sorry to hear that you wish to cancel your policy and have passed your request on to our team to be in touch to assist you further. Kind regards, Alisa

Hi Michael, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Hi there, Thank you for your wonderful feedback! We’re so pleased to hear Jordan provided such professional and efficient service, and that everything was explained clearly. We’ll be sure to pass on your kind words to him. Kind regards, Alisa

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Hi Adam, Thank you for your wonderful feedback. We’re so pleased to hear Andrew provided such a friendly and professional experience, and that you felt genuinely supported throughout. We’ll be sure to pass on your kind words to him. Kind regards, Alisa

Hi there, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Hi Allan, Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate your feedback on to the relevant team to review in more depth. Please don't hesitate to let me know if you would like to be contacted or require any further assistance. Kind regards, Alisa