Appalling non existent customer service dreadful dispatch and delivery.
Overpriced items.
No complaints system available.
Negligible communication skills.
No one answered phone calls to the number...
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Customer Services
Proskins
3 years ago
Hi, thank you for your review. We are sorry that you haven't had a positive experience ordering with us. We are only a small team and while we try to get back to everyone, sometimes people can be missed. I can only apologise again, however, we hope you enjoyed your products.
Client de confiança
3 years ago
It's not good enough to say you are a small team.
Making claims you can't actually keep to, is contravening the Consumer Protection Act.
As I said previously I won't order any further Proskin items.
Ressenyes sobre un producte
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TE
Terri
Letterkeny
3 years ago
Data de la compra: 20/04/2022
Què Terri va dir sobre Proskins:
I was disappointed that I had to pay customs €22 so this would put me off purchasing again, thankfully i got the item's at sale price
Customer Services
Proskins
3 years ago
Thank you for your review. Unfortunately, since Brexit people from outside of the UK have to pay customs for their orders. We hope you enjoy your products!
TE
Terri
3 years ago
Thank you for answering so quickly 😊 very good service
Products are good. But customer service is terrible.
Had a missing item, send 3 emails, not once did they respond, weeks later sent me the item.
Poor communication
Customer Services
Proskins
3 years ago
Hi, thank you for your review. We are so sorry that your emails went unanswered, we have had some stocking issues recently that you should've been notified about, apologies if that is not the case. However we are glad you are enjoying your products!
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Client de confiança
3 years ago
Data de la compra: 03/05/2022
I havent received my order
Customer Services
Proskins
3 years ago
Hi! Could you please drop us an email on sales@proskins.co.uk and we will sort this out for you. Thanks, Team Proskins
We are a British company, born in Nottingham in 2005 where we are still based today. Innovation is our motivation and drives us to source and implement the most advanced technology into our fabrics from micro-capsule embedded yarns, HiG precision compression, stay fresh sweat wicking and body sense temperature control. We are pioneers in high-tech performance wear with all our ranges designed and tested in the UK by leading experts and elite athletes.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
We are a British company, born in Nottingham in 2005 where we are still based today. Innovation is our motivation and drives us to source and implement the most advanced technology into our fabrics from micro-capsule embedded yarns, HiG precision compression, stay fresh sweat wicking and body sense temperature control. We are pioneers in high-tech performance wear with all our ranges designed and tested in the UK by leading experts and elite athletes.