Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Professional Academy | Opinions d'atenció al client per a | https://www.feefo.com/reviews/professional-academy Feefo

Mostrant 146 ressenyes

Client de confiança

8 years ago

Data de la compra: 19/04/2016

Tutors good, rest rubbish

Professional Academy's tutors were excellent, however, they are badly let down by the organisation. 1.adminstration was dire, with workshops cancelled without telling us or the venue. I only...

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Kamilla

Professional Academy

7 years ago

Hello, Following your feedback we were in direct contact to identify how we could address the points you made as promptly and efficiently as possible. I hope the actions taken and our ongoing efforts to update our system and material has had a positive impact on your experience studying with us. Having taken over the responsibility for our customer service and student support I hope there has been a noticeable improvement in our communication with our customers. I also hope you have benefited from pursuing this qualification and wish you good luck with your final assessment.

Ressenyes sobre un producte

Kamilla

Professional Academy

7 years ago

Further to our communication following your feedback I would like to confirm that the course is being replaced by a new and up to date syllabus. We are therefore developing new material and we are using this opportunity to review all the aspects of our course delivery to ensure it is of the highest possible standard. I am sorry that the CAM qualifications were left to be phased out slowly resulting in out of date syllabus, impacting on your experience. CIM have developed the new course to replace the CAM qualifications and we are excited to say that it has been well received so far.

Trusted Customer

8 years ago

Data de la compra: 20/12/2016

Què Trusted Customer va dir sobre Professional Academy:

Good choice, proficient and organised

I had a positive experience with professional academy and believe they are a good choice. The tutors provide support and overall proficient at conveying the course material. However I feel like they...

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Ressenyes sobre un producte

Client de confiança

8 years ago

Data de la compra: 25/11/2016

Quick response and extremely friendly

Response is always quick and extremely friendly. The only slight niggle is that the last couple of times the answer to my questions weren't known and I was referred to CIM (or my tutor) to answer...

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Ressenyes sobre un producte

Trusted Customer

Jersey

8 years ago

Data de la compra: 12/12/2016

Què Trusted Customer va dir sobre Professional Academy:

Helpful, Efficient, Excellent Pesonal Service.

Excellent personal service. Efficient and helpful at advising me of my options when I was unsure of what to do following my exam results.

Ressenyes sobre un producte

Client de confiança

8 years ago

Data de la compra: 29/03/2017

Lack of communication and clarity

I just feel there has been a real lack of communication. I haven't really heard anything leading up to my first course which has made me feel a little uneasy. I understand this is interdependent...

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Kamilla

Professional Academy

7 years ago

Hello, Following your feedback we were in direct contact to identify how we could address the points you made as promptly and efficiently as possible. I hope the actions taken and our ongoing efforts to improve our system has had a positive impact on your experience studying with us. Having taken over the responsibility for our customer service and student support I hope there has been a noticeable improvement in our communication with our customers. I also hope you are benefited from pursuing this qualification and wish you good luck with your current assignment.

Client de confiança

8 years ago

Data de la compra: 30/08/2016

Thanks Professional Academy

Whenever I had questions or queries, Hannah Brown was completely fantastic. She always got back to be very quickly and was always extremely helpful. It was really reassuring to know there was someone...

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Ressenyes sobre un producte

Trusted Customer

Guernsey

8 years ago

Data de la compra: 23/12/2015

Què Trusted Customer va dir sobre Professional Academy:

Great study experience

I have had a great experience with Professional Academy,they have provided me with all the tools and information I need to progress in my studies. I have had feedback on how to improve, very strong...

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Ressenyes sobre un producte

Client de confiança

8 years ago

Data de la compra: 30/11/2016

Fairly average service, but appears to be improving following staff changes

There have been instances where I have emailed certain members of staff but not received a reply. I have then had to escalate this to a senior member of staff at Professional Academy to get a...

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Ressenyes sobre un producte

Client de confiança

8 years ago

Data de la compra: 28/02/2017

Communication is a problem

It's not easy to get clarification on something. Information on the portal are sometimes out of date. For example I ad to keep waiting for my workshop dates and asked for it several times. When time...

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Ressenyes sobre un producte

Client de confiança

8 years ago

Data de la compra: 23/02/2016

Excellent organisational support, pooor tutor feedback and support

I would say the admin and support from the organisational team was excellent - I never had to wait longer than 24 hours for a reply to any queries or issues. The tutor support for the course was...

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Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a Professional Academy

Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.

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01223 365 505

3-5 Francis Court, High Ditch Road, Fen Ditton, Cambridgeshire, CB5 8TE, United Kingdom

Per què confiar en les ressenyes de Feefo?

Més informació sobre Feefo

Ressenyes de Professional Academy

CAM Foundation Diploma in Marketing Communications - Distance Learning/LiteMés ressenyes d’aquest producte (1)Veure la pàgina del productePlease see previous answer

CIM Certificate in Professional Marketing (Level 4) - Marketing Module - Premium/WorkshopsMés ressenyes d’aquest producte (1)Veure la pàgina del producteThe tutor I had David Selva wass excellent! He explained the course really well and also a great motivator!

CIM Certificate in Professional Marketing (Level 4) - Premium/WorkshopsMés ressenyes d’aquest producte (17)Veure la pàgina del producteCannot fault the CIM Certificate. I have completed one module and one exam so far and have learnt so much.

CIM Certificate in Professional Marketing (Level 4) - Premium/Workshops - CIMés ressenyes d’aquest producte (4)Veure la pàgina del producteExcellent informative workshops keeping it interesting and interactive. Great teacher who is happy to assist and explain further where necessary.

CIM Foundation Certificate in Marketing (Level 3) - Premium/WorkshopsMés ressenyes d’aquest producte (3)Veure la pàgina del producteCourse itself is great. I like the contents and it's easy to understand and read.

CIM Diploma in Professional Marketing (Level 6) - Premium/WorkshopsMés ressenyes d’aquest producte (16)Veure la pàgina del producteResources all provided in a good format.

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?