PBM is a customer-focused building management company
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Premier Block Management ja no és un client actiu de Feefo
Mostrant 1,944 ressenyes
SS
Sarah Sheldon
Verficada per Feefo
9 years ago
Què Sarah Sheldon va dir sobre Premier Block Management:
Very prompt response time.
5
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ZH
Zoe Harryman
Verficada per Feefo
9 years ago
Què Zoe Harryman va dir sobre Premier Block Management:
This is Based purely on my experience with Amelia Mardle. She has gone above and beyond to help resolve a problem and is a credit to the company.
6
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Client de confiança
Verficada per Feefo
9 years ago
Very quick to respond, competant service
Very quick to respond, competant service
5
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SH
Stephen Horne
Verficada per Feefo
9 years ago
Què Stephen Horne va dir sobre Premier Block Management:
Speedy, very helpful response
Yes
4
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Client de confiança
Verficada per Feefo
9 years ago
Acted promptly
In our dealings with PBM they seem to respond to all situations promptly.
5
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Client de confiança
Verficada per Feefo
9 years ago
Excellent service
I would strongly recommend PBM service. Special thank you to Alex and Lucy for their fantastic job.
5
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DH
D Hutchinson
Verficada per Feefo
9 years ago
Què D Hutchinson va dir sobre Premier Block Management:
Communication was very helpful and informative.
Reply to a query by email was very prompt.
5
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SJ
Sanjay Joshi
Verficada per Feefo
9 years ago
Què Sanjay Joshi va dir sobre Premier Block Management:
Amelia was extremely helpful, and efficient in dealing with my enquiry.
5
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DB
David Brewer
Verficada per Feefo
9 years ago
Què David Brewer va dir sobre Premier Block Management:
fantastic !
Spoke to Alex who could not have helped me more . She wanted to help rather than had to help ! Nicest voice ive heard all day which considering i own a call centre , speaks volumes
8
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DE
Derek
Verficada per Feefo
9 years ago
Què Derek va dir sobre Premier Block Management:
Prompt response this time, but poor service generally.
I didn't make a purchase- I had to chase up for receipt for ground rent payment. Although this time I received a prompt response from Amie, this is not the first time I have needed to chase up...
Llegeix més
Gary Cane
Premier Block Management
9 years ago
Hi Derek, sorry our service hasn't been as consistent as we would like. We have been working on our response times which are now up to over 70% e-mail response within 24 hours. We continue to work with our performance manager month on month to improve, we are aiming for 90% by the end of the year. Its nice to hear your recent feedback is good, it shows us the work we are doing is having a positive effect.
Please note we only collect rent for this client which the amount stated in the Lease and actually our fees are paid by the client. Happy to schedule a call and run over this with you, please get in touch.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.