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Ressenyes de Planet Cruise

Valorat
Excepcional
Servei
4.7
/5

5

4

3

2

1

45

7

3

1

0

56

valoracions de l'últim any

Mostrant 13,372 ressenyes
TA
Trevor Arnold
Lincoln
3 days ago
Data de la compra: 27/06/2025
Què Trevor Arnold va dir sobre Planet Cruise:
Professional & helpful
Polite, helpful & professional. Your Agent, Richard, was able to provide all of the information required, which allowed me to book the cruise I wanted.
Client de confiança
17 days ago
Data de la compra: 12/06/2025
Cruising with friends
Very helpful and listened to my requests. Not having to repeat information.
MA
Maxine Anderson
Rm137dh
1 month ago
Data de la compra: 01/06/2025
Què Maxine Anderson va dir sobre Planet Cruise:
Maddy who dealt with my booking was brilliant and very efficient thank you
DB
Deborah Batchelor
1 month ago
Data de la compra: 31/05/2025
Què Deborah Batchelor va dir sobre Planet Cruise:
Worth the call
Always helpful patient and friendly Nothing too much trouble not pushy! Prices great! My agent was fantastic took his time explaining all
Client de confiança
1 month ago
Data de la compra: 18/05/2025
Happy Cruiser
Great Service. Got through on the phone without too much of a wait. Dealt with by Ian, who was knowledgable and friendly - nothing was too much trouble and he was happy to answer the many questions I...

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Client de confiança
1 month ago
Data de la compra: 13/05/2025
Summer Cruise 25
Booked online very easy & multiple deals offered daily! Any details addressed by Customer service operator & very happy with respnse! Best deals by far!
Client de confiança
1 month ago
Data de la compra: 05/05/2025
Great Cruise
Do my own booking online
CR
Christopher Roden
Kidderminster
2 months ago
Data de la compra: 01/05/2025
Què Christopher Roden va dir sobre Planet Cruise:
Excellent great
Great service well done
Client de confiança
2 months ago
Data de la compra: 23/04/2025
Lack of communication
I felt that the service for me fell below standard. The agents seem to struggle with my Future Cruise credit with Princess and despite consultation with their superviisors still didn't get it right....

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Frances Reed
Planet Cruise
2 months ago
Dear Linda, Thank you for taking the time to share your feedback. We’re sorry to hear that you felt let down by our communication on this occasion, especially after having had positive experiences with us previously. This isn’t the level of service we aim to provide. We’ve taken your comments on board and shared them with the relevant teams, as we completely understand how important clear and timely communication is, especially when it comes to resolving balance queries. While we can see your account has since been updated and the outstanding amount no longer appears, we can only apologise that you didn’t receive the follow-up as promised. We truly value your continued support and hope we’ll have the opportunity to restore your confidence in us. Most of all, we hope you have a wonderful cruise. Kind regards
Client de confiança
2 months ago
Data de la compra: 23/04/2025
Definitely book with them again
Easy to use website Great price Quick confirmation
Quant a Planet Cruise
Planet Cruise an award-winning, cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Our well-travelled team excel at creating unique cruise packages tailored to your needs. Whether it is a pre-cruise hotel stay in your chosen destination, a land tour to pair with your days at sea or private flights and transfers across the world, Planet Cruise can plan it all with their personalised service and expertise. Planet Cruise is a member of both ABTA and ATOL, making us 100% financially secure. Planet Cruise are proud to be winners of numerous awards over the years, including some highly regarded travel awards.
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Quant a Planet Cruise
Planet Cruise an award-winning, cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Our well-travelled team excel at creating unique cruise packages tailored to your needs. Whether it is a pre-cruise hotel stay in your chosen destination, a land tour to pair with your days at sea or private flights and transfers across the world, Planet Cruise can plan it all with their personalised service and expertise. Planet Cruise is a member of both ABTA and ATOL, making us 100% financially secure. Planet Cruise are proud to be winners of numerous awards over the years, including some highly regarded travel awards.