Ressenyes de PixieGirl

Thank you for your feedback. We’re pleased to hear your experience was okay and appreciate you taking the time to share it with us.

We’re genuinely sorry to hear that you were disappointed with the quality and manufacture of your item. This is certainly not the experience we want our customers to have, and we sincerely apologise for letting you down. If you choose to return the item to us, we’ll ensure a note is added for our Quality Control team to carefully inspect it upon its return. Thank you for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.

We’re very sorry to hear that you didn’t receive your order. Please contact our Customer Service team so we can look into this for you and help resolve the issue. We apologise for the inconvenience caused.

We’re very sorry that you didn’t receive your order and understand how disappointing this must have been. Unfortunately, for international deliveries, the courier makes one delivery attempt, and as no one was available to accept the parcel, it was returned to us. We can confirm that a refund has been issued for your returned order. Please accept our sincere apologies for the inconvenience and disappointment caused.

We’re very sorry to hear how frustrated you are with our returns process. We understand how disappointing it is to feel that you haven’t been able to return an item or get the help you needed. We take feedback like this seriously and apologise for the difficulty you experienced. We’ll make sure your comments are passed on to the relevant team for review.

We’re very sorry to hear about your frustration with the returns process. Please be assured that we are a legitimate business, and we take concerns like yours seriously. We have no record of receiving a previous request from you for assistance with your return; however, we have now sent you an email with the correct returns information to help you proceed. We have also checked and tested our returns process, and it is working correctly. If you experience any further difficulties, please get in touch with us directly, and we’ll be happy to assist you.

We’re really sorry to hear that your order was disappointing when it arrived. We want our customers to be happy with their purchases, both online and in person. We’d appreciate the opportunity to understand your concerns better, so we’ll be sending you an email to request a little more information. Thank you for sharing your feedback with us.