difficulty with opening lid of jewel box. Explained. Asked to take photos of a difficulty…
difficulty with opening lid of jewel box. Explained. Asked to take photos of a difficulty opening a lid I did and sent with explanation. Then asked to send video of the issue. Made video Not easy...
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Personalised Wedding Gifts
Personalised Wedding Gifts
7 years ago
Thank you very much for your feedback.
I can see you have been in contact with our customer support team regarding this matter. Usually, we do ask for images or a short video to help resolve the issue, rather than returning the item as we find it much more convenient.
I am sorry to hear you have difficulty opening the box, however, as explained in our emails this style of trinket box has a stop lock hinge and is meant to be a little stiff when opening.
If I can help with anything else, please do let me know.
Kind regards,
Charlotte
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Client de confiança
7 years ago
Seamless service
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Client de confiança
7 years ago
Quick, efficient service.
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Client de confiança
7 years ago
Prompt service. Good communication.
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Client de confiança
7 years ago
Very quick service and great communication
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Client de confiança
7 years ago
Delivered in time
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Client de confiança
7 years ago
Great, fast service
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Client de confiança
7 years ago
Arrived fast and well packaged.
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Client de confiança
7 years ago
quick delivery
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Client de confiança
7 years ago
Improvement can be made to the preview page once the content is written. E.g. display…
Improvement can be made to the preview page once the content is written. E.g. display the picture of how the 'finished' product will look like.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
