Hi, Thank you for your feedback. I am sorry to hear that you have been experiencing difficulties renewing your subscription.
Having looked at your account, I can see that on 30th September a member of our customer care team asked you to confirm your telephone number so that we could call and assist you with renewing. It does not appear that a response was received however. If you would still like to renew your subscription, please confirm your telephone number and I will arrange for someone to contact you. Alternatively, you can place an order for a new subscription on our website https://magazinesubscriptions.co.uk/
Thank you for your patience while we resolve this for you. Kind regards, Ben.