Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Orbitsound | Opinions d'atenció al client per a | https://www.feefo.com/reviews/orbitsound Feefo

OC

Orbitsound Customer

6 years ago

Data de la compra: 13/06/2018

Què Orbitsound Customer va dir sobre Orbitsound:

Bought a soundbar, but it wasn’t right for us the customer service were brilliant in getting it returned.

Ressenyes sobre un producte

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

https://www.orbitsound.com/en/articles/2018/hard-of-hearing-airsound-can-help/

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

OC

Orbitsound Customer

6 years ago

Data de la compra: 12/06/2018

Què Orbitsound Customer va dir sobre Orbitsound:

It is a good sound produced by this sound bar especially at higher volume

The service is good

0

Client de confiança

6 years ago

Data de la compra: 10/06/2018

Tinny sound from a tin pot outfit

They could actually reply to e-mails and telephone calls for a start! Took me two weeks of chasing to send me a returns label for their soundbar. Thought with the 100 day free return offer I couldn’t...

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Alex

Orbitsound

6 years ago

We're very sorry to hear of the difficulties you experienced in arranging a return. We pride ourselves in not just delivering great audio, but a high level of customer service so I apologise for your below par experience. Due to new processes being implemented recently, we have experienced some teething issues which have now been ironed out. We would always consider you an existing customer, should you ever wish to try one of our products in the future please do not hesitate to contact us.

Ressenyes sobre un producte

Alex

Orbitsound

6 years ago

We're very sorry to hear that you felt the BAR A60 lacked bass, we are often praised for our bass as the BAR A60 comes with a dedicated subwoofer and you can adjust both the bass and treble separately. Very occasionally the BAR A60 doesn't pair with the wireless subwoofer out of the box, which could be what happened with your product. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

Client de confiança

7 years ago

Data de la compra: 14/05/2018

Prompt, excellent,friendly service.

Ressenyes sobre un producte

0

OC

Orbitsound Customer

7 years ago

Data de la compra: 24/05/2018

Què Orbitsound Customer va dir sobre Orbitsound:

Remote Control for SoundBar

Easy to order and very quick delivery. However if the remote control had been better constructed in the first place i wouldn't have needed a replacement. the new one is considerably more robust,...

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Ressenyes sobre un producte

0

Client de confiança

7 years ago

Data de la compra: 23/05/2018

Extremely helpful

Excellent service. Immediate response with helpful advice was very much appreciated.

Ressenyes sobre un producte

0

Client de confiança

7 years ago

Data de la compra: 17/05/2018

Remote controller much improved over original

Prompt result

1

Client de confiança

7 years ago

Data de la compra: 27/04/2018

Excellent servce and outstanding product!

Ressenyes sobre un producte

0

OC

Orbitsound Customer

7 years ago

Data de la compra: 08/05/2018

Què Orbitsound Customer va dir sobre Orbitsound:

Super fast delivery

Ressenyes sobre un producte

0

OC

Orbitsound Customer

7 years ago

Data de la compra: 03/05/2018

Què Orbitsound Customer va dir sobre Orbitsound:

customer service as it should be

from start to finish simon at orbitsound was helpful in every way even in follow up the customer service level was way beyond other outlets orbitsound would probably now be my first point of contact...

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Ressenyes sobre un producte

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Ressenyes de Orbitsound

BAR A60Més ressenyes d’aquest producte (33)Veure la pàgina del producteBuild quality fantastic, we are hard off hearing so wasn’t for us.

BAR A60Més ressenyes d’aquest producte (33)Veure la pàgina del producteSub woofer too weak resulting in significant lack of bass

Replacement Remote ControlMés ressenyes d’aquest producte (230)Veure la pàgina del producte

Replacement Remote ControlMés ressenyes d’aquest producte (230)Veure la pàgina del producteThe new remote control is considerably more robust than the old one, suggesting ORBITSOUND know that the original was rubbish, perhaps they could/should have offered a free replacement?

Replacement Remote ControlMés ressenyes d’aquest producte (230)Veure la pàgina del producteThe extra remote was received in a couple of days - very quick delivery

S4 SubwooferMés ressenyes d’aquest producte (8)Veure la pàgina del producteThe Dock is brought even more alive with the addition of the S4 Subwoofer. Just fantastic!

Replacement Remote ControlMés ressenyes d’aquest producte (230)Veure la pàgina del productePerfect I'm really happy with product and service

Audiocast M5Més ressenyes d’aquest producte (6)Veure la pàgina del productethe audiocast app kept freezing time after time after time the units were not able to maintain / hold the wifi signal but kept failing even with a booster so music cast to the speakers stopped every...Read all

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?