Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de One Broker | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 797 ressenyes

Gregory Clarke

Verficada per Feefo

Southampton

1 year ago

Què Gregory Clarke va dir sobre One Broker:

Onebroker did all the work to find the best insurance.

Onebroker are professional and make the effort to find the very best insurance whatever the circumstances.

Kayleigh

One Broker

1 year ago

Hi Gregory, This is great to hear. We strive to make the insurance process easy for our clients and it's lovely to hear our team are achieving this. Thank you for taking the time to leave us a review. Kind regards, Kayleigh

Client de confiança

Verficada per Feefo

1 year ago

A listening broker

I recently renewed our policy with One Broker with one telephone call, efficiently and speedily. Last year we had to make a claim due to storm damage. Again it was handled quickly and with no fuss....

Llegeix més

Kayleigh

One Broker

1 year ago

Hello, Thank you for your great feedback. It's great to hear our team made your renewal and claim easy and hassle-free, this is what we aim to do for every client. Kind regards, Kayleigh

David Clark

Verficada per Feefo

Newton Aycliffe

1 year ago

Què David Clark va dir sobre One Broker:

Shaun was honest and informative and was able to get us the best quote.

Excellent help and advice and got the job done in a timely manner.

Kayleigh

One Broker

1 year ago

Hi David, Thank you for your feedback, we'll be sure to pass your compliments to Shaun. It's great to know our staff are providing the 5* service we strive for. Kind regards, Kayleigh

Client de confiança

Verficada per Feefo

1 year ago

Kayleigh

One Broker

1 year ago

Thank you for taking the time to leave us a review, it's great to see you were happy with our service and product. Kind regards, Kayleigh

Client de confiança

Verficada per Feefo

1 year ago

Not convinced

Not convinced they have shopped around for the best deals available. Have used them for a few years now and renewal quotes are always a matter of days before your current insurance expires which...

Llegeix més

Kayleigh

One Broker

1 year ago

Hello, Thank you for taking the time to leave us a review, your feedback is much appreciated and it's great to know what we can work to improve. I'm sorry to hear about your experience being less than 5*. We do always aim to get renewal quotes to clients at least 14 days prior to the renewal date however, this is not always possible as there can be delays in obtaining and negotiating terms with insurers. We have passed your comments back to the team who will be in touch with you to discuss further. Kind regards, Kayleigh

Client de confiança

Verficada per Feefo

1 year ago

One Broker

Great professional and courteous service meeting my all needs

Kayleigh

One Broker

1 year ago

Thank you for taking the time to leave us a review and for your great comments, we really appreciate it. Kind regards, Kayleigh

Carol Lynch

Verficada per Feefo

1 year ago

Kayleigh

One Broker

1 year ago

Hi Carol, Thank you for taking the time to leave us a review. I'm sorry your score wasn't in-line with our average 4.6/5*. However, we hope to work with you again in the future to have the chance to improve. Kind regards, Kayleigh

Dan

Verficada per Feefo

Retford, Nottinghamshire

1 year ago

Què Dan va dir sobre One Broker:

Very helpful, professional & personalised!

Craig is super helpful, personable and professional. I don’t enjoy paying for insurance as a general rule but Craig has made it as painless as possible!

Kayleigh

One Broker

1 year ago

Hi Dan, It's great to hear your feedback and compliments for Craig, we'll be sure to pass this back to him. Thank you for taking the time to leave us a review. Kind regards, Kayleigh

Client de confiança

Verficada per Feefo

1 year ago

Fairly slack

Nothing like as good as the brokers they bought out I had before

Kayleigh

One Broker

1 year ago

Hello, Thank you for taking the time to leave us a review, your feedback is very much appreciated. We're sorry to hear you're not satisfied with our service and product however, I have spoken with the team and understand the Account Director has been in touch regarding your situation. We do hope to get the chance to work with you again in the future and bring your score more in-line with our average 4.6/5*. Kind regards, Kayleigh

Client de confiança

Verficada per Feefo

1 year ago

Kayleigh

One Broker

1 year ago

We really appreciate you taking the time to leave us a review and hope to work with you again in the future. Kind regards, Kayleigh

No heu rebut cap invitació a les ressenyes?

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Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

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