First, I told them at least 3 times to change my name. I am Martin Picard. Also, the return window for refu ds is way yoo short. I could not return the item purchased because I was offering the watch...
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Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback, Martin. We're sorry to hear that you find our return policy too short. Please be aware that we have disclosed our extended return period for the 2023 holidays. Orders placed between the 5th of November and the 25th of December, 2023 were eligible to be returned for a full refund or exchange for free of charge until January 7th, 2024. We appreciate your time and your business.
Best regards,
The Nordgreen Team
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Data de la compra: 07/11/2023
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Christine Brundage
2 years ago
Què Christine Brundage va dir sobre Nordgreen:
Return policy terrible. Had to pay for return shipping to Europe because the watch wasn't satisfactory.
Customer Service Team
Nordgreen
2 years ago
Thank you for your feedback. We're sorry to hear that you find our return policy terrible. Please be aware that we have disclosed our extended return period for the 2023 holidays. Orders placed between the 5th of November and the 25th of December, 2023 were eligible to be returned for a full refund or exchange for free of charge until January 7th, 2024. We can confirm that you have submitted your return request past the deadline.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
