Easy to input details, and great value. Things included were far better than other providers
0
Compartir
Client de confiança
Verficada per Feefo
9 months ago
The service received was good only thing I would have liked was the ability to have access to paper documents as it has happened in the past on other sites the information gets lost ,ie lost phone ...
Llegeix més
0
Compartir
Client de confiança
Verficada per Feefo
10 months ago
Recommend
Quick response to my questions, called me and very helpful.
0
Compartir
KR
keith rolink
Verficada per Feefo
10 months ago
0
Compartir
DW
Dave Williamson
Verficada per Feefo
GBR
11 months ago
Què Dave Williamson va dir sobre Cycler:
Cycler ebike insurance
Website was easy to use & select what levels of insurance I actually required. Price was very competitive too. Documents were sent via email & easily downloaded via my account.
0
Compartir
Client de confiança
Verficada per Feefo
11 months ago
Easy to use
0
Compartir
Client de confiança
Verficada per Feefo
12 months ago
0
Compartir
Client de confiança
Verficada per Feefo
12 months ago
Arranging Policy Work OK.
Arranging a new policy online is similar to other bicycle insurance providers. The requirement to upload photos from the mobile phone on which they were taken, to activate the policy, worked well....
Llegeix més
0
Compartir
Client de confiança
Verficada per Feefo
1 year ago
Alan
Cycler
7 months ago
Hi Matthew,
Thank you for taking the time to leave a review score. Unfortunately you didn't share any detail of your experience and what led to your 1 star review so I've been looking into your file to understand why you may have felt unhappy and also to ensure that potential customers of Cycler are furnished with further information to allow them to make an informed decision if considering insuring with Cycler.
I can see that you incepted a cycle insurance policy with us but could not evidence that you owned the cycle, known as proof of purchase, as such, you would not have been covered in the event of a claim because you don't fit the criteria to ensure you're covered.
We do make it really clear when purchasing your insurance that you must be able to evidence your financial interest in the item being insured, much like you would for a car for car insurance or a house for home insurance. We do this with a simple and clear tick box stating that you understand you'd need to be able to evidence that you own the cycle. You did tick this box when purchasing.
I'm sorry you felt dissatisfied but we'd never want you to be in the position of making a claim having paid a premium and to not be covered. We're always keen to prevent such a situation and ensure that you are eligible for the insurance you've taken out.
Team Cycler
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
