Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
Llegeix més
Alan
Cycler
3 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
0
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PH
Peter Hughes
Verficada per Feefo
3 years ago
Què Peter Hughes va dir sobre Cycler:
I took out insurance with NextGen last week. The website is easy to use and the online chat service was quick to answer questions
0
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WL
Willow Lewis
Verficada per Feefo
3 years ago
Què Willow Lewis va dir sobre Cycler:
It's very good
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Client de confiança
Verficada per Feefo
3 years ago
No problems here
Excellent easy insurance
0
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AL
Andrew Lovatt
Verficada per Feefo
3 years ago
Què Andrew Lovatt va dir sobre Cycler:
Quick cover at the right price
Easy to use website, no nagging to buy extras, everthing explained and the right price compared to other insurer's
0
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FF
Frankie Fox
Verficada per Feefo
3 years ago
Què Frankie Fox va dir sobre Cycler:
Mobile Insurance
A great company to deal with. Competitive prices and fast response
0
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PC
Paul Cooper
Verficada per Feefo
3 years ago
Què Paul Cooper va dir sobre Cycler:
Easy to sign up with no faffing about
0
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AG
Andrew Goodman
Verficada per Feefo
bristol
3 years ago
Què Andrew Goodman va dir sobre Cycler:
Swift and good value for money
Very quick and easy to do - I wanted to insure another bike but couldn't because it was bought used. Would have been nice to have an option on this such as pic and serial number check
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MW
Mike Wetherell
Verficada per Feefo
Carlisle
3 years ago
Què Mike Wetherell va dir sobre Cycler:
Easy to set up and covers everything with great benefits hopefully won’t have to claim
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
