No Service and no contact link! The web telephone number is always 'not working' and when I try 07927 701278 there is just an answering machine. All the signs are that this is just a dummy site to...
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Dianne
My Optimal Wellbeing
6 years ago
Hi, We are sorry to hear that you have had a bad experience, we are most certainly NOT a dummy site, your order was received and processed on the 9th of December. We will check with the courier who signed for the package and gets back to you. The email sent to you confirming shipment and tracking information bounced back, we have also tried to call you but we too are getting the answering machine. We pride ourselves on our customer service. Please get in touch using 0044 (0) 3333 442260 and someone will resolve your issue. If you request a refund a refund will be issued.
Client de confiança
6 years ago
Further to my previous comments above. Contrary to my initial comment of there being no contact link. There is in fact an absolute stunner of a link in about 14pt type. When I saw it, it didn't register as I thought it was a headline for the contact segment on the page. So I went directly to the telephone number. But here I had a problem with my landline not being able to connect (since then I tried my mobile and this was no problem). In essence this was just a 'Lemony Snicket Series of unfortunate events'. I have now spoken to OW who responded very promptly after my earlier review and the situation has been resolved. I am now confident that this is a professionally managed company with a good range of products and which I would certainly purchase from again.
Ressenyes sobre un producte
Data de la compra: 08/12/2019
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Adrian Bereziuk
6 years ago
Què Adrian Bereziuk va dir sobre My Optimal Wellbeing:
Excellent service and communication as usual. Fantastic company to deal with.
Dianne
My Optimal Wellbeing
6 years ago
Hi Adrian. Thank you for taking the time to place a review we appreciate that and always happy to hear from a happy customer. Enjoy your products, we look forward to welcoming you back soon.
if it had come on time without me having to contact you where it was then wait a good few more days before i got it it would have been more stars then being offered as an apology to buy more from you...
I needed to ask them a question about my delivery I entered the wrong address. They responded quickly and sorted the issue fast and were extremely helpful.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
