Part of my order was missing, I have half of a table! I have been chasing up the other half for days and days however just kept getting told to keep waiting. Finally, they have said it is lost. They...
Llegeix més
Mocka Customer Service AU
Mocka Australia
3 years ago
We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We can see that our customer service team have resolved this issue for you now. Please let us know if you need further help.
Ordered two days prior and my tables arrived. Great quality do not look cheap and amazing value.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you so much for taking the time to leave us this amazing review.
Data de la compra: 16/10/2022
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SG
Shenoa Gittins
Gold Coast
3 years ago
Què Shenoa Gittins va dir sobre Mocka Australia:
The purchasing process, service, and delivery timeframes were excellent.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for the 5-stars! Hope to see you again soon!
Ressenyes sobre un producte
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you, your feedback is very important to us!
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and we’ll work with you to resolve any issues as quickly as possible.
Data de la compra: 13/10/2022
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JG
Joanne Gibson
3 years ago
Què Joanne Gibson va dir sobre Mocka Australia:
Very good quality, prompt delivery
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mocka.
Data de la compra: 08/10/2022
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RG
Rita Gahan
3 years ago
Què Rita Gahan va dir sobre Mocka Australia:
Did not ring door bell
Mocka Customer Service AU
Mocka Australia
3 years ago
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Ressenyes sobre un producte
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and we’ll work with you to resolve any issues as quickly as possible
Parcel was dropped off in a complete different building in town. If not for the owner coming down we would never got it. So bad.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please be assured we will pass this feedback onto the carrier. Should you require any further assistance with your order please reach out via email to the customer service team hell@mocka.co.au .
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
