Easy to use website and very prompt notification of dispatch.
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Client de confiança
Verficada per Feefo
6 years ago
Gorgeous clothes
Great service and great returns policy too
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JA
Jo Ashton
Verficada per Feefo
Exeter
6 years ago
Què Jo Ashton va dir sobre Mint Velvet:
No regrets about buying on line.
Fast despatch of online order, and I was impressed by speedy refund on an item that was too big. Beautiful dress is well made, and packed. Very pleased
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Client de confiança
Verficada per Feefo
6 years ago
Lovely boots, treat customer service
MV were swift to respond and honour a discount I had lost. Love the boots, fit well, pricey but a special treat!
Mint Velvet
Mint Velvet
6 years ago
Thank you for your feedback. It is wonderful to hear that we were able to honour your discount on the beautiful Debbie Black Leather Boots and I hope that you love wearing them. If we can ever be of any help in the future, please do not hesitate to get in touch.
Lois
Mint Velvet
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Client de confiança
Verficada per Feefo
6 years ago
Excellent service and products.
Fast efficient service. Good tracking info, lovely packaging and high quality goods.
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SB
Sharon Beardsworth
Verficada per Feefo
6 years ago
Què Sharon Beardsworth va dir sobre Mint Velvet:
Perfect service
All on time and each stage communicated
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SM
Sally Mcgeown
Verficada per Feefo
6 years ago
Què Sally Mcgeown va dir sobre Mint Velvet:
Customer service exemplary
Customer service was excellent. A replacement for the wrong size was sorted on the phone efficiently & in a very helpful friendly manner. Also appreciate the minimalist packaging.
Mint Velvet
Mint Velvet
6 years ago
Thank you for your feedback. I am so pleased to hear that we were able to get this resolved for you so efficiently and I do hope that you will continue to enjoy shopping with us again soon.
Lois
Mint Velvet
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CT
Carol Taylor
Verficada per Feefo
Newcastle upon Tyne
6 years ago
Què Carol Taylor va dir sobre Mint Velvet:
Service as good as the clothes
Beautiful packaging good updates on delivery. Delivered on time
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IS
Iona Spencer
Verficada per Feefo
Reigate
6 years ago
Què Iona Spencer va dir sobre Mint Velvet:
Very frustrating to collect and order and be told it hadn’t arrived - whenh
Message informing me online item had arrived fir pick up, sales assistant said he hasn’t. She checked and still said it hadn’t arrived. I insisted it was and she eventually attired with my ordered...
Llegeix més
Mint Velvet
Mint Velvet
6 years ago
Thank you for your feedback. I'm ever so sorry to hear about your experience when collecting your recent order and please be assured that I will contact the store, to ensure that they check thoroughly for parcels upon collection. I do hope that you enjoy wearing your beautiful new Evie Cream Ballet Pumps and if we can ever be of any assistance at all, please do get in touch.
Lois
Mint Velvet
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
