Dear Customer ,
Thank you for taking the time to share your feedback. We're sorry to hear that you're experiencing instability with the product — it should not swing excessively during use, especially for pull-ups. This may indicate a potential hardware issue.
To help us look into this further and provide a solution, could you please send a short video showing the movement to our customer service team at customerservice@mcsport.ie? Once we receive it, we’ll be able to assess the issue and advise on the best next steps.
We appreciate your comments regarding value and will take your input into account as we continually review our products and pricing.
Kind regards,
The McSport Team