Ressenyes de Loom & Last

Thank you for your feedback. We're sorry to hear that you are not completely satisfied with your curtains. Natural fabrics do, of course, crease a little more than synthetic but you should find that the creases drop out naturally after a couple of weeks of hanging. If you are still concerned, please get back in touch with us.

Hi John, Your order has been sent out and returned by DPD because no one was at home We have emailed and called the email and phone number given with the order several times but not received any response from you. Likewise DPD would have notified you of your delivery. The reply to this review is another attempt to contact you. Can you check your voicemail and also your junk mail folder for emails from us or try us again on Monday and we will call you back?

Thanks for taking the time to leave us such a nice review! We work hard on our customer service so it's great to hear it described as "exceptional" :)

Thanks for your feedback. We follow up all made to measure orders with expected delivery dates and you should have received hanging instructions with your curtains. Please email us at contact@loomandlast.com if that was not the case and we can re-send it to you. There is a care guide on our website, but please do get in touch if you have any specific questions and we will be more than happy to help. We hope you like your new curtains.