I haven't asked for any service. However I will contact them, as I hope my pants are a faulty product
Ida
Long Tall Sally
11 days ago
We're sorry to hear you're disappointed with the quality of your trousers and apologise for any inconvenience caused.
We've now sent you an email with links and information on how to return the item if you believe it is faulty.
Thank you for bringing this to our attention, and we're sorry your experience hasn't met expectations.
0
Compartir
TA
Tanja
Verficada per Feefo
DEU
11 days ago
Què Tanja va dir sobre Long Tall Sally:
Sehr schneller Versand!
0
Compartir
Client de confiança
Verficada per Feefo
11 days ago
Items designed for tall people but some odd design choices.
Easy to do a click and collect.
Michelle
Long Tall Sally
11 days ago
Thank you for sharing your feedback! 💗 We’re glad to hear you found our Click & Collect service easy to use. We’re sorry that some of the design choices weren’t quite to your taste, and we appreciate you taking the time to share your thoughts with us. We’ll pass your feedback on to our team as we’re always looking for ways to improve our styles and customer experience. 😊
0
Compartir
Client de confiança
Verficada per Feefo
11 days ago
On Trend
Prompt & efficient delivery
0
Compartir
Client de confiança
Verficada per Feefo
11 days ago
Always Beautiful.
Arrived next day. Well packed and lovely. Easy to order. Live the ling lengths.
0
Compartir
DT
Daniela Twellmeier
Verficada per Feefo
11 days ago
Què Daniela Twellmeier va dir sobre Long Tall Sally:
Bester Shop
Gut.
Hoffe werden wieder ein Teil in der EU, damit das einkaufen noch besser wird.
Vermisse die Shops in Deutschland.
0
Compartir
AK
Amna Kashif
Verficada per Feefo
GBR
11 days ago
Què Amna Kashif va dir sobre Long Tall Sally:
Definitely buy again
Outstanding service, really fast delivery, and excellent packaging.Very happy with my purchase
0
Compartir
CM
Carolyn Mitchell
Verficada per Feefo
GBR
11 days ago
Què Carolyn Mitchell va dir sobre Long Tall Sally:
Tweed trousers
Service is always excellent
0
Compartir
Client de confiança
Verficada per Feefo
12 days ago
Horrible experience
horrible, charged $22 for a return from the US without letting me know they would do this and I had to prepay $22 on top of the original purchase price to even be authorized a return. I mailed it...
Llegeix més
Michelle
Long Tall Sally
11 days ago
We’re very sorry to hear about your disappointing experience with Long Tall Sally. We understand how frustrating it must be to incur unexpected return costs and then have to wait for your refund.
We can see that your return was sent by you on 02/10/2026. As your parcel is being returned to our UK warehouse, we kindly ask that you allow up to 28 days for your return to arrive and for your refund to be processed and issued.
We apologise for any inconvenience caused and appreciate your patience and understanding while we await the arrival of your return.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.