Ressenyes de Long Tall Sally

We’re very sorry to hear about your disappointment with the quality of the jumpers and coat. We understand how frustrating it must be to pay for a return when the item was unsatisfactory — this is certainly not the experience we want for our customers. Your comments about return fees and product quality are important, and we’ll share them with our team to help improve both our products and return policies. We completely understand how this has impacted your decision to shop with us again and sincerely apologise for the inconvenience caused.

We’re sorry to hear that your experience has been disappointing so far. We understand that customer service can make a big difference, and we hope they are able to resolve your issue quickly and satisfactorily. We appreciate you giving us the opportunity to address your concerns and improve your experience.

We’re sorry to hear that you’re disappointed with the quality of the fabrics in the LTS clothing and that they didn’t meet your expectations. We understand how important both quality and trust in the returns process are when shopping online. We’re glad that the service itself was fine, but we appreciate your concerns about returns and will share your feedback with the team to help improve both product quality and the returns experience.