Ressenyes de Long Tall Sally

We’re very sorry to hear about this experience. Leaving a parcel in the road is unacceptable, and we understand your frustration. We can see that no direct contact has been made to us regarding this issue, but we will pass your feedback to the courier company, as this should not have happened.

We’re sorry to hear that your clothes had defects. Please return the item(s) to us, and once received, we will process either a full refund or a replacement, depending on your preference.

We’re sorry for the inconvenience caused by receiving the wrong item. As per our terms and conditions, if an incorrect item is received, it can be returned, and our team will send out a replacement of the correct item once the return is processed.

Thank you for sharing your experience with us, and we are sorry to hear this was not up to standard. It is very rare an item is sent out incorrectly, however we will always ensure this is resolved asap, as we can appreciate how frustrating this can be. If you are still having issues with your return, please do not hesitate to contact our customer care team so we can look into this for you