Ressenyes de Long Tall Sally

Thank you for taking the time to share such detailed feedback—we’re really sorry to hear about your experience. We understand how concerning it must have been to receive an error message without confirmation, only to later be charged and receive the order. That’s certainly not the experience we want to provide. We also appreciate your comments on pricing transparency, selection, and quality. We recognise how important it is to feel confident in sizing, fit, and colour—especially when shopping online—and we’re sorry to hear we haven’t met your expectations in recent years. Your feedback is incredibly valuable and will be shared with the relevant teams as we continue to improve. We truly appreciate your loyalty and hope we can offer a better experience in the future.